Schaumburg Ford

Ron was helpful with helping me find a vehical. The staff was friendly and professional. I would recommend this dealer to someone else. I am happy with the results and I don't find that to often was friendly and professional. I would recommend this dealer to someone else. I am happy with the results and I don't find that to often More

They never called me when they say they would or to tell me what was going on with my car. They call to tell me I can pick up my car and when I get there my car ends up not being done (this happened 3 times me what was going on with my car. They call to tell me I can pick up my car and when I get there my car ends up not being done (this happened 3 times). They broke a piece under my hood and fixed it with electrical tape. And this time no one would return my phone calls not even Bob Rohrman. I also feel that they don't really completed the multi point inspection as my tire treads were documented to all read the same tread when 2 tires are 5 months old and the others about 2 years. I would not recommend this dealer to anyone. More

This Dealership has done an excellent job and provided the service I expected. It was difficult to locate the car I wanted because the Focus Hybrid is in such demand right now. the service I expected. It was difficult to locate the car I wanted because the Focus Hybrid is in such demand right now. More

Brian and the dealership was a perfect experience. The same can not be said for this survey. 25 words is too much, and why does it have to make me type in everything twice. My advice ? Get some web develo same can not be said for this survey. 25 words is too much, and why does it have to make me type in everything twice. My advice ? Get some web developers to fix this. I will write to Ford to tell them of the frustration with your survey. Yuck !! More

Our overall experience at Ford with Brian was a very pleasing and satisfying one. We were able to express our wants and were completely satisfied. We ended up leaving the dealership with exactly what pleasing and satisfying one. We were able to express our wants and were completely satisfied. We ended up leaving the dealership with exactly what we wanted. More

My experience at this dealership was excellent. Paul was very helpful in insuring I received all necessary information I was looking for in great detail. If he was not sure about something, he always made very helpful in insuring I received all necessary information I was looking for in great detail. If he was not sure about something, he always made sure to double check with the correct department to provide me an accurate answer. Not only was Paul an excellent sales man, he was extremely hospitable and made me feel very welcomed. I will absolutely be coming back to Bob Rohrman's dealership to work with Paul again. More

WE DID NOT INTEND TO GET A CAR WE WERE JUST LOOKING, PAUL WAS GREAT HE DID NOT PRESSURE. WE ENDED UP LEASING A NEW CAR. THE LEASE DEAL WAS WHAT WE WERE LOOKING FOR. WAS GREAT HE DID NOT PRESSURE. WE ENDED UP LEASING A NEW CAR. THE LEASE DEAL WAS WHAT WE WERE LOOKING FOR. More

The sales process was friendly and efficient. I was very comfortable with the process. My salesman, Brian Delaney, was very knowledgeable and communicated effectively. I will recommend the dealership to f comfortable with the process. My salesman, Brian Delaney, was very knowledgeable and communicated effectively. I will recommend the dealership to friends and family. More

My visits to Bob Rohrman Ford to view some used and new Ford Edges was one of the most excellant times I have encountered during my 40 some years of buying autos. During my first visit to this dealer I met Ford Edges was one of the most excellant times I have encountered during my 40 some years of buying autos. During my first visit to this dealer I met Mr. Ron Keller, sales assosicate, and right from the start I felt that we had established a friendship. He was very knowledgeable about their stock of cars and very helpful in answering any questions I asked. After several visits I purchased a Ford Edge and was introduced to Mr. Chase Rohrman, manager, who made it a point to see that all of my needs had been satisfied during my purchase. I will highly recommend this dealer and all the staff to my family and friends. More

Because both Mark Craven and Ron Keller were both professional and knowledgable. I want to thank Mark for expediting my car. Ron for his enthusiasm. professional and knowledgable. I want to thank Mark for expediting my car. Ron for his enthusiasm. More