Schaumburg Ford

Jordan was helpful and listened to what I was looking for. He was honest, and easy to talk to. I was surprised that aside from making an appointment it didn’t seem like this dealership was taking any oth for. He was honest, and easy to talk to. I was surprised that aside from making an appointment it didn’t seem like this dealership was taking any other precautions in regards to COVID (no masks, not a speedy process). More

The worst service I have ever received on a car. No communication at all!! They never called me. I had to call every time. Car came back dirty with oil prints on the hood. Horrible communication at all!! They never called me. I had to call every time. Car came back dirty with oil prints on the hood. Horrible More

The team at Bob Rohrman Ford was great they got me a great deal and explained all the extras. They got me thru the buying process quickly. great deal and explained all the extras. They got me thru the buying process quickly. More

Great service great staff. Took care of all my need . I always take my truck because they know what they are doing . Never have a problem always take my truck because they know what they are doing . Never have a problem More

I had to come a couple of times to get my problem fixed but Thomas was able to make sure the problem was fixed and was very understanding and polite. but Thomas was able to make sure the problem was fixed and was very understanding and polite. More

Dennis took fantastic care of us . Went above and beyond my expectations. Anyone who appreciates 5 star service buy from Rohrman Ford. Victor/Gil Also Great. Robert Meyer my expectations. Anyone who appreciates 5 star service buy from Rohrman Ford. Victor/Gil Also Great. Robert Meyer More

Do NOT buy here Purchased a car here that was supposedly inspected. The check engine light has not shut off since since I've owned it, and its been in and out for rep Purchased a car here that was supposedly inspected. The check engine light has not shut off since since I've owned it, and its been in and out for repairs constantly. Car was a lemon, and dealership has done nothing to correct it. More

Great service as always! Scheduled to have an oil change, routine service and a recall corrected. On my way there my airbag light came on and they fixed that issue as well. I also love the complimentary car routine service and a recall corrected. On my way there my airbag light came on and they fixed that issue as well. I also love the complimentary car wash! More

Cannot thank the team at Bob Rohrman and Jordan for the hospitality and customer service they offered today. Walking away very happy with our new Explorer ST! hospitality and customer service they offered today. Walking away very happy with our new Explorer ST! More

My salesman jordan was awesome. Cool honest young guy. Sales manager did kind of bother me though. Old school hard sale was not working on me. He was questioning why I was getting my fiances opinion on a Sales manager did kind of bother me though. Old school hard sale was not working on me. He was questioning why I was getting my fiances opinion on a vehicle which again bothered me. He may be great with others but not myself. More