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Schaefer & Bierlein Chrysler

Frankenmuth, MI

Overview
Employees
Reviews
Vehicles
5.0
135 Reviews
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1015 Weiss St

Frankenmuth, MI

48734

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Showing 135 reviews

October 08, 2026

They were very easy to work with did not harass me while I was looking at vehicles answered all my questions More

by skzientek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McNalley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Ayotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 07, 2026

Upfront, honest. Family atmosphere. I love that I have a dealership I can trust. Carlton makes sure I understand what going on throughout my entire repair. He make More

by HOTCHKISSMATTHEW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bierlein
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October 07, 2026

Very courteous. Efficient. Explained any current and upcoming problems. Enjoyed working with them. Seem to be very knowledgeable about current issues with the 2018 More

by williamsudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
October 06, 2026

Alex was great! He really listened to my needs and was able to get me into a car in a seamless, stress free and quick process! 10/10 recommend! More

by srahmon77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2026 -

Schaefer & Bierlein Chrysler responded

Awesome review!! Thank you for you kind words after you recent visit to purchase your new Jeep! Happy to hear your experience was smooth and seamless and Alex was there to assist all along the way. We hope for the opportunity to work with you again and we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 06, 2026

This dealership is very kind and honest about your vehicle, just one was my dash wasn't reset it still says need oil change, but other than that this place is awesome. More

by sunshine2915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Brief
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2026 -

Schaefer & Bierlein Chrysler responded

Hi and thank you for you review ! We appreciate your kind words and certainly do apologize for that! If you are near by simply swing by and we can get that handled quickly. Thank you for your business and we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 06, 2026

Very professional incredibly service oriented very happy with them! Will always use the them for my service!! More

by fordtough58a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Preseau
4.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you so much for you positive review! If there is anything we could do better to make your next visit a 5-star visit please let us know! We would love to make it a better experience for. Thank you for your business and we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 05, 2026

I've consistently had very good experiences with the maintenance performed by Schaefer and Bierlein. I value customer service and I'm happy with my interactions with the staff. More

by mkern3797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 06, 2026 -

Schaefer & Bierlein Chrysler responded

Awesome! Thank you for you business and kind words following your most recent service visit. We appreciate your trust in us to work on your Jeep and also your recommendation to others. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 05, 2026

Always helpful, quick service, always understanding and always friendly. Whatever the problem, they get it done! More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you, Chuck! We appreciate you taking the time to leave us a positive review following your recent service visit on your Jeep. That's a great list of compliments too! Thank you so much. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 05, 2026

Excellent customer service. Definitely a team that I can trust to take care of my vehicle. More

by ruthsheritage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Ayotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlton Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Brief
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you very much ! We appreciate the positive review and kind words following you recent service visit for your Ram truck. Trust and dependability are huge and we thank you in return for that. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 05, 2026

Great customer service in both sales and their service department. Can find any vehicle I ask them to. More

by jason.farmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Opperman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Preseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

Schaefer & Bierlein Chrysler responded

Thank you, Jason! Thank you for your continue loyalty and it's always a pleasure seeing you at S&B. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

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