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Jon Brief
Jon Brief at Schaefer & Bierlein Chrysler

Jon Brief

Service Advisor

Schaefer & Bierlein Chrysler

1015 Weiss St
Frankenmuth, MI 48734

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5.0
42 Reviews
5.0

42 Reviews

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42 Reviews of Jon Brief

October 27, 2026

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Employee Rating

I was happy with the service and employees I interacted with. However, when I picked up my truck and was driving away, I noticed my windshield was cracked (passenger side). This wan't there when I dropped More

by jddjlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlton Simmons

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Oct 28, 2026

Schaefer & Bierlein Chrysler responded

Hi Donna, than you for providing your review after your most recent service visit. We are pleased you are happy with the service on your vehicle and interaction with your team. Our service manager Carlton and you have spoke regarding the windshield and working through a solution. We hope to be able resolve with you quickly and efficiently! We will be here when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 26, 2026

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Great people to deal with, very efficient and professional, it is easy to buy a vehicle at a dealership but it is important to be able to have confidence and trust in their repair/service facilit More

by kelarthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlton Simmons, Matt Preseau

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Oct 26, 2026

Schaefer & Bierlein Chrysler responded

Thank you so much for your awesome review! We appreciate your kind words and trust in our dealership. We look forward to serving you again in the future. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 24, 2026

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Very professional, estimates accurate, prompt with correspondence. Always fair with pricing Always courteous and polite. More

by bdonny1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ayotte , Craig Bierlein

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Oct 26, 2026

Schaefer & Bierlein Chrysler responded

Wow! Thank you for all of the awesome compliments! We look forward to serving you again when the time comes. We appreciate your continued loyalty and recommendation to others. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 20, 2026

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a a More

by rjgraseljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ayotte, Carlton Simmons, Matt Preseau

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Oct 21, 2026

Schaefer & Bierlein Chrysler responded

Thank you, thank you, thank you!! Thank you for choosing us to service your Jeep. We appreciate your business, 5-star rating and recommendation. We look forward to serving you again here at Schaefer & Bierlein...Where Service Sells Cars!

October 19, 2026

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Professional, knowledgable, courteous friendly. Never been in a dealership as this before. Finally found a dealership that I can trust. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim McNalley, Matt Ayotte, Carlton Simmons, Matt Preseau , Craig

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Oct 21, 2026

Schaefer & Bierlein Chrysler responded

Thank so much, JR! We are pleased to hear you had positive experience with us and that we gained your trust. We look forward to working with you again when our services are needed! We will be here for you at Schaefer & Bierlein...Where Service Sells Cars!

October 14, 2026

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Employee Rating

Workers were Courteous Respectful Efficient Timely As always !! Great to always take my business there! More

by suebierlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlton Simmons, Matt Preseau , Craig Bierlein

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Oct 15, 2026

Schaefer & Bierlein Chrysler responded

Hi Sue! Thank you so much for taking the time to write us a very kind & positive review ;) Always nice to see you here at the Dealership. You know this already, but we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 13, 2026

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Employee Rating

Excellent Service and Sales Department. Our go to dealership for years. Have recommended this dealership several times to our family and friends. More

by bellmuth3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlton Simmons, Matt Preseau

Print
Oct 14, 2026

Schaefer & Bierlein Chrysler responded

Thank you so much for the fantastic review following your recent service visit! We truly appreciate the kind words regarding our service and sales departments, as well as your ongoing recommendations to friends and family. Thank you for your years of loyalty; we look forward to serving you again! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 12, 2026

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Employee Rating

A great place to buy vehicles and SERVICE! Their slogan Service Sells Cars is way more than a slogan. If you’ve ever had a service issue with a dealership this is the place where you should b More

by tzrookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlton Simmons, Matt Preseau

Print
Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Awesome! Gosh thank you so much for these highly appreciated words of praise! We look forward to working with you again when the time is needed whether in Sale or Service ! We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 10, 2026

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Employee Rating

Matt & Carlton & all service staff I have dealt with have always been friendly, helpfull & very knowledgeable about my Jeep. I see no reason to go anyhere else. More

by jasper9rk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ayotte, Carlton Simmons, Matt Preseau

Print
Oct 12, 2026

Schaefer & Bierlein Chrysler responded

That's what we love to hear! Thank you so much for you business and we look forward to working with you again! Enjoy all of the adventures in your Jeep and know we will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 10, 2026

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Employee Rating

They are always pleasant at this dealership. They strive to solve vehicle related issues the first time. More

by rhnettleman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 12, 2026

Schaefer & Bierlein Chrysler responded

Thank you so much, Doc! We appreciate your kindly worded reviews and its always nice to see you at the dealership! We very much appreciate the recommendation too. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

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