Carlton Simmons
Carlton Simmons at Schaefer & Bierlein Chrysler

Carlton Simmons

Service Manager

Schaefer & Bierlein Chrysler

1015 Weiss St
Frankenmuth, MI 48734

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5.0
41 Reviews
5.0

41 Reviews

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41 Reviews of Carlton Simmons

October 10, 2026

Dealership Rating
Employee Rating

Matt & Carlton & all service staff I have dealt with have always been friendly, helpfull & very knowledgeable about my Jeep. I see no reason to go anyhere else. More

by jasper9rk
Service Price Transparency
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Recommend Dealer
Yes

October 09, 2026

Dealership Rating
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I have purchased three Jeeps from Schaefer & Bierlein Chrysler. They have earned my support because they have been the best dealership with the best service department. More

by debbaleeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim McNalley

October 09, 2026

Dealership Rating
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Carlton and Shaefer & Bierlein are great! Never done business with a dealership that outperforms their great customer service. More

by debbaleeb
Service Price Transparency
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Recommend Dealer
Yes

October 09, 2026

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Awesome service as always! It feels like I’m family & I trust they will not oversell service/parts. More

by lynne.kindy
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau

October 08, 2026

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Very good service and helpful people. This is stupid having minimum words and really pisses me off. Why do something so stupid after providing such good service? More

by annex999
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau

October 08, 2026

Dealership Rating
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They were very easy to work with did not harass me while I was looking at vehicles answered all my questions More

by skzientek
Service Price Transparency
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Recommend Dealer
Yes

October 07, 2026

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Upfront, honest. Family atmosphere. I love that I have a dealership I can trust. Carlton makes sure I understand what going on throughout my entire repair. He make More

by HOTCHKISSMATTHEW7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matt Preseau , Craig Bierlein

October 07, 2026

Dealership Rating
Employee Rating

Very courteous. Efficient. Explained any current and upcoming problems. Enjoyed working with them. Seem to be very knowledgeable about current issues with the 2018 More

by williamsudia
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Preseau

October 05, 2026

Dealership Rating
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Always helpful, quick service, always understanding and always friendly. Whatever the problem, they get it done! More

by Chuck
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jon Brief, Matt Preseau

Oct 05, 2026

Schaefer & Bierlein Chrysler responded

Thank you, Chuck! We appreciate you taking the time to leave us a positive review following your recent service visit on your Jeep. That's a great list of compliments too! Thank you so much. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

October 05, 2026

Dealership Rating
Employee Rating

Excellent customer service. Definitely a team that I can trust to take care of my vehicle. More

by ruthsheritage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2026

Schaefer & Bierlein Chrysler responded

Thank you very much ! We appreciate the positive review and kind words following you recent service visit for your Ram truck. Trust and dependability are huge and we thank you in return for that. We will be here for you when you need us at Schaefer & Bierlein...Where Service Sells Cars!

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