Lexus of Fort Myers

We met with a new representative, Joel Soa. He was very helpful. We were pleased with our tire warranty. It gave us a new tire. He was very helpful. We were pleased with our tire warranty. It gave us a new tire. More

Lexus of Fort Myers is an excellent dealership. The people are professionals who take pride in their work and it shows in how they do their job and treat customers. I would highly recommend Lexus The people are professionals who take pride in their work and it shows in how they do their job and treat customers. I would highly recommend Lexus of Fort Myers! More

Every thing was done as promised and on time. Very pleased with the service and friendliness Very pleased with the service and friendliness More

Very professional and courteous pleasant waiting room with wi Fi TV’s and snacks I’m your customer for life with wi Fi TV’s and snacks I’m your customer for life More

Last week I asked "What happened to (the old) Scanlon Lexus" now that there is a new owner. The question arose from a third-degree interrogation by the phone operator in order to be connected to my Serv Lexus" now that there is a new owner. The question arose from a third-degree interrogation by the phone operator in order to be connected to my Service Advisor. At least Dan Hoffman hasn't changed. I termed him "the greatest Service Advisor" and I stand by it. Dan oversees the service and keeps my informed as to the progress, noting any changes to what I had previously understood. In this case, a part had to be ordered. With Dan's timely and informative (though not intrusive) notifications, I was able to plan my day's route to end up at the dealership at the promised time to find my serviced and washed vehicle. If I had to list one complaint, well, I just couldn't do it. Not when Dan is looking after our family vehicle. Oh, and nothing else has really changed at the dealership. All the things that I liked, for servicing my 20 year old Lexus, are still there: the hospitality, the pricing structure, the knowledge. Looks like I'll return for my 135,000 mile service. More

Good communication and helpful advice from the tech. Used loaner vehicle which gave me flexibility Used loaner vehicle which gave me flexibility More

The service and greeting was excellent from start to finish , the service was done perfectly and the car was cleaned fantastic job!! They all went the extra mile to help. thank you Lexus!! finish , the service was done perfectly and the car was cleaned fantastic job!! They all went the extra mile to help. thank you Lexus!! More

Steve took good care of me. He explained what was involved in the maintenance visit. They made suggestions but didn’t pressure me to purchase anything I wasn’t comfortable with. He explained what was involved in the maintenance visit. They made suggestions but didn’t pressure me to purchase anything I wasn’t comfortable with. Excellent customer service! More

They are courteous and do a good job of keeping you informed as your service is progressing informed as your service is progressing More

My service coordinator, Nico, is outstanding! He works hard to make sure all needs are addressed. He works hard to make sure all needs are addressed. More