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Sayville Ford
Sayville, NY
2,383 Reviews
Sayville Ford has been family owned and operated for three generations - over 60 years! Not only are we the largest independent Ford dealership in the New York region, but Sayville Ford's focus on complete customer satisfaction has earned us the reputation as a leader in the automotive industry.
Our sales team and support staff are the finest. Their hard work, dedication and expertise allow us to provide you with the highest level of service. The professional and courteous sales staff at Sayville Ford are consistently able to offer our customers the best service and selection at the lowest prices. We have hundreds of new Ford cars and trucks on site as well as a vast selection of quality pre-owned cars and trucks from a variety of manufacturers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 1:00 AM
Tuesday 7:00 AM - 1:00 AM
Wednesday 7:00 AM - 1:00 AM
Thursday 7:00 AM - 1:00 AM
Friday 7:00 AM - 1:00 AM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,383 reviews
February 19, 2025
Brian Fitzpatrick and Joe Donofrio were both great to deal with. They made the experience of getting a new truck much smoother that I expected. I would definitely deal with them again. deal with. They made the experience of getting a new truck much smoother that I expected. I would definitely deal with them again. More
by jtjomotts
Verified Customer
February 18, 2025
John D was very helpful in the purchase of my Ranger. Easy to work with, knowledgeable about the truck and moved through the purchase/trade-in process smoothly. Easy to work with, knowledgeable about the truck and moved through the purchase/trade-in process smoothly. More
by tomfoschino
Employees Worked With
February 12, 2025
Rob was the best. he detailed everything that he was going to do with the car. Very friendly and courteous. Great service for my wife’s 2015 Explorer. So I’m definitel he detailed everything that he was going to do with the car. Very friendly and courteous. Great service for my wife’s 2015 Explorer. So I’m definitely bringing my 02 Ford Ranger for service and ask for Rob. More
by Mr.Bruce
Employees Worked With
Rob Giordano
September 26, 2024
Kenya was my service representative with my Edge ST. She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected an She was very knowledgeable regarding the AWD malfunction error code and potential solutions to fix. Complete repair was done faster thank expected and the car is running great. Thanks Kenya!!! More
by Eric Wagner
Employees Worked With
Kenya
June 20, 2024
TonyA, Was very helpful & professional & took care of our wants & needs on our new lease wants & needs on our new lease More
by andhoops
Employees Worked With
May 19, 2024
I've purchased 2 trucks from this dealership . So this review comes from multiple purchases . 2016 f150 2021 f150. My 2021 f150 my sales guy changed the the monthly price (Jason) once it came ti So this review comes from multiple purchases . 2016 f150 2021 f150. My 2021 f150 my sales guy changed the the monthly price (Jason) once it came time to sigh the paperwork . finance manager changed some things so the buyout at end of lease was much higher. This time around I thought it was a honest mistake. This time around I put $ down on a lightning when I came into finalize the same thing happened. JASON strikes again. Do yourself a favor. Pay attention to their shady tactics. He said the battery (ev)is covered for the life of the truck. When I asked for that in writing. He said he made a mistake. .. I asked that question 5 times he assured me the battery in the lightning was covered for the life of the truck.. I bought a truck from another dealership. When it came time to return my lease he played games with my return. And giving me my deposit.. DONT SHOP AT SAYVILLE FORD . More
by l0h20
Employees Worked With
April 26, 2024
Service side is a nightmare. They do not call back. If you buy a vehicle from them pray nothing goes wrong with it They do not call back. If you buy a vehicle from them pray nothing goes wrong with it More
by kblakerce
Employees Worked With
April 13, 2024
Sayville ford Monday - Order # 1069237 is a vin Sayville ford will make promises and never follow through. They sold me a new truck with scratches on the paint and plastic, and paint def vin Sayville ford will make promises and never follow through. They sold me a new truck with scratches on the paint and plastic, and paint defects in the truck bed. They made numerous promises to fix it, pretended to fix it and actually made things worse. When I followed up they gave me the run around and eventually told me they weren’t going to do anything and it was normal to have scratches on a new car and that I was getting a bed liner so the defects don’t matter. I then left a review and they called begging me to change it. They promised again, deleted my review and refused to address the issues unless I gave a good review first. When I wouldn’t give the review before they did the work, they stopped returning my calls. Unfortunately I had high hopes and I tried to work with them but they don’t care about customer service, only their reviews. I would not trust them again. More
by brsteck
April 02, 2024
I purchased the Mach E Mustang GT. Great service and knowledgeable and professional. Was happy with the experience. Great service and knowledgeable and professional. Was happy with the experience. More
by ROBLAZ
Employees Worked With
April 02, 2024
Tony A, the salesman was a pleasure to deal with to purchase a new vehicle purchase a new vehicle More
by tt
Employees Worked With
