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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
920 Reviews

920 Reviews of Sawyer Chevrolet - Service Center

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January 18, 2021

Very happy with the experience, video, time involved. Kept me informed of progress. Staff was friendly and courteous. Place was clean and sanitizers were available for use. More

by schraderathens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jan 18, 2021 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2021

Had a headlight that failed was ordered and was delivered and installed in a timely manner vehicle was back to me in good time .Thank you More

by gfs0710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2021 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 14, 2021

I've been coming here for 15 years and have never had any issues with the employees or the work done on any of my cars. More

by mandymccagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes, Michael Asare
Jan 14, 2021 -

Sawyer Chevrolet responded

Thank you so much, Mandy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sawyer Chevrolet. Please don't hesitate to reach out if you need anything else.

January 09, 2021

A good job keeping me informed on the service, plus their service video showing everything being worked on is great. Asked for permission to replace in advance when cabin air filter was found to be questiona More

by schraderathens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jan 10, 2021 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

January 07, 2021

Fast service and called to ask for authorization for new cabin filter before installing the new cabin filter in to my car. Very friendly employees More

by Melillo44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jan 08, 2021 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 05, 2021

I was very satisfied with my service , it was done in a timely man . Employees were curious , polite n the video of work was nice . 👍 More

by jojo50nfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Asare
Jan 05, 2021 -

Sawyer Chevrolet responded

Jojo, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Michael and our team, and we look forward to working with you again.

January 04, 2021

Any interaction I have ever had with Sawyer Chevrolet has been the utmost professional and any and every question I have had has been answered thoroughly. I will continue to shop and recommend Sawyer to any More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Sawyer Chevrolet responded

We appreciate your business and our team looks forward to serving you again soon!

December 25, 2020

I was pleased that Mike , in parts made the time to replace my key. However, I was surprised and disappointed when I got back in the car and found the contents of my glove box strewn all over the floor More

by josbri51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who programmed the key
Dec 27, 2020 -

Sawyer Chevrolet responded

Thank you for your review. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out at your convenience.

December 25, 2020

I have been going here for years for service for my 1994 Chevrolet and except for a few minor glitches, have always been satisfied with the people and the service. It's not easy finding parts for an aging More

by kaisngyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2020 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

December 24, 2020

Sawyer has to be one of the best dealerships in the northeast. I've dealt with other service departments in years past that made me decide not to buy from them again. Sawyer treats you like family, and More

by gary_gumprecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Dec 27, 2020 -

Sawyer Chevrolet responded

Thank you for the kind word, Gary, for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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