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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
921 Reviews

921 Reviews of Sawyer Chevrolet - Service Center

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March 05, 2021

Brianna was a pleasure to deal with. My truck had a rough idle and check engine light. They did what was necessary to fix it and keep it safe. When I picked it up the process was smooth and efficient More

by jgray201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 04, 2021

very considerate, work done on time, provided a list of recommendations for future service with no pressure to do the work at this service time. and it was a good price to boot. very satisfied. - sps More

by schildhorn.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Asare
Mar 05, 2021 -

Sawyer Chevrolet responded

Thank you so much for your kind words for your service department, and for taking the time to leave us this wonderful feedback!

March 03, 2021

Sawyer Chevrolet treats one like family. Their professionalism is one of the best I have encountered. Both sales manager and service manager are always willing to take time to answer ones questi More

by DGILL1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Asare
Mar 03, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with Michael and our team. We're glad to hear we delivered such a great experience!

March 02, 2021

My experience with Sawyer Chevrolet was pleasant. Brianna politely answered all my questions and she kept me updated on the status of my vehicle. I recommend the service team of this dealership. Professional More

by TIRASGOODWIN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your compliments with Brianna and our team, and we look forward to working with you again.

February 28, 2021

Friendly and knowledgeable. They keep you informed on the vehicle progress and provide a video so you can see the problems that you have to take care of in the future. They are well organized. More

by tba142017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes
Mar 01, 2021 -

Sawyer Chevrolet responded

Thank you for the 5 star review! We appreciate your business and our team looks forward to serving you again soon.

February 23, 2021

They go out of their way to help and have over the They go out of their way to help and have over the past years They are pleasant and cheerful and do what they can to make your visit there a worth More

by griffisjb
Recommend Dealer
Yes
Employees Worked With
Larry Siracusano- Owner
Feb 23, 2021 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

February 22, 2021

$21.00 for inspection for new vehicle....when other dealers charge $10.00. Also $60.00 for standard oil change is outrageous. Prices to high. Thanks More

by ranger3828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Sawyer Chevrolet responded

Thank you for providing this feedback. This sort of information helps us improve our service. Thank you for your business.

February 17, 2021

Courtesy professionalism and the price is right!!!! I love going there the wait is never too long and its always clean and smells clean. The staf are phenomenal from the moment you get on the property. More

by colletonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Feb 18, 2021 -

Sawyer Chevrolet responded

Thank you for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

February 13, 2021

Excellent service department. As a result of routine service, several serious problems were found. They were resolved within a few day inspire of parts needed to be ordered from regional supplier. More

by vlyfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2021 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 11, 2021

Waited in line to pay for oil change and inspection for 20 minutes. Earlier visit to replace grill because the finish was coming off. Dealership installed the wrong color grill. More

by Abr755
Recommend Dealer
No
Employees Worked With
Brianna Caron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Sawyer Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership and we apologize for the long wait. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen.

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