Sawyer Chevrolet - Service Center

The service department is always happy to help us and the whole staff is wonderful they go out of their way to help whatever it is whole staff is wonderful they go out of their way to help whatever it is More

I always get good service and attention at this dealership.Service people are friendly and helpful.I would definately recommend them to family and friends. dealership.Service people are friendly and helpful.I would definately recommend them to family and friends. More

Chevy dealer is making sure everything with myCar by Chevy dealer is making sure everything with my Car by putting in a motor in my car and easing my mind. They were very helpful. Chevy dealer is making sure everything with my Car by putting in a motor in my car and easing my mind. They were very helpful. More

The people in the service department were friendly and courteous. The waiting area is pleasant with free coffee and TV. The work was excellent and I highly recommend Sawyer Chevrolet in Catskill. courteous. The waiting area is pleasant with free coffee and TV. The work was excellent and I highly recommend Sawyer Chevrolet in Catskill. More

I have been very pleased with the dealership. The service when I have brought my previous car in and this new car, has been excellent. I would recommend Sawyer to any person who was looking for a new car And when I have brought my previous car in and this new car, has been excellent. I would recommend Sawyer to any person who was looking for a new car And also the sales person I have dealt with for the second time Fred Hayes. More

Service was fine and time to due work was excellent and the staff were very polite and not much else I can say except when service is due I"ll be back THank's the staff were very polite and not much else I can say except when service is due I"ll be back THank's More

Always a pleasant experience. The service team at Sawyer has been outstanding to me over the years and I have no reason to change that. The take care of me when I have special requests and the help me out has been outstanding to me over the years and I have no reason to change that. The take care of me when I have special requests and the help me out when I'm in a bind. I truly appreciate everyone of the team members and all that they do. More

I continue to be pleased with the professionalism and quality of work of the staff at your dealership. Receiving text videos and updates via text is very helpful and convenient. quality of work of the staff at your dealership. Receiving text videos and updates via text is very helpful and convenient. More

The dealership as a hole is fine. The service until now has been fine. Recently the truck was brought in with a problem concerning the radio. Was told it had to be replaced. We made the decision to replace has been fine. Recently the truck was brought in with a problem concerning the radio. Was told it had to be replaced. We made the decision to replace it. At the same time I was having a problem with the key getting stuck in the ignition. They ordered a part for it and put it in. It was OK for awhile then it started doing it again. Was told it needed a new shifter. They did it a a reduced price but if it was done the first time the total full price would have been less than what I ended up paying. Back to the radio, they replaced it. Now not only was the radio doing strange things but the whole unit was also. Switching screens, calling onstar by itself, wouldn't react to touch controls and more. They replaced the radio and told me it was fixed. NO IT WASN'T. The first thing I did when I got in the truck was try to tune the radio. There was no response to anything I touched. The truck stayed there so they could fix it. I used to be a mechanic, when I fixed something I would run it through its paces to make sure it was right before I said it was done. This was not the case here. They said it was the touch screen and they put a new one in and didn't charge me, as I believe they shouldn't have, so that was something but I can't believe that wasn't checked before I was told it was fixed the first time and I have to wonder if that was all that was needed in the first place. I am truly reconsidering my loyalty to Sawyer. My confidence in the service dept. has surely been damaged. More

My service experience was very good. The staff was courteous and professional. The truck was repaired and I'm on the road again and hasn't acted up since courteous and professional. The truck was repaired and I'm on the road again and hasn't acted up since More