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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
921 Reviews

921 Reviews of Sawyer Chevrolet - Service Center

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April 10, 2021

I always bring my car to the dealership in which I purchased, because who knows your car better than them from day one. Thank you! More

by CAROLSAPCOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Apr 11, 2021 -

Sawyer Chevrolet responded

Carol, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2021

I love that they video my work and text when it’s ready and they hired a female mechanic which is awesome. Way to keep up! More

by collegekid46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2021 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Sawyer Chevrolet. Please don't hesitate to reach out if you need anything else.

April 09, 2021

Good service. Fair price. Very polite. Would have given 5 stars, but I was told the work would take an hour or less, and instead it took more than 1.5 hours. Also, I've been asked way too many times to pro More

by lkleiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Terrible. I’ll never go back. Scammer mechanic trying to hit me with a $1200 brake job. Truck had 6 k miles on it. Failed me for inspection. Left there and got it inspected down the road. I will be contacti More

by ryanlepage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Barry Lang, Michael Asare
Apr 27, 2021 -

Sawyer Chevrolet responded

Thank you for your feedback, Ryan. Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 06, 2021

Good service. Friendly staff. Fair prices. Knowledgeable people. They do their best to accommodate you. Have been going here for years and will keep doing so. More

by kaisngyp
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to leave us this five-star review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to having you as one of our valued customers for life.

April 05, 2021

Nice place to do business. I am impressed that four years later the salesmen remember me, and that the service department folks know my name. More

by mightymidget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 02, 2021

Service was great. I didn’t have an appointment but that didn’t matter. I was in and out within an hour. Thanks so much! More

by outtrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sawyer Chevrolet!

April 02, 2021

always a pleasure taking my van there to get oil changes and inspection. I don[t have a Chevy but they take me anyway., All the people there are always busy, but are also very pleasant. More

by carole122646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Sawyer Chevrolet responded

Carole, Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

April 01, 2021

Always a pleasure dealing with the staff at Sawyers They go above and beyond to make your service visits go smoothly & quickly. The staff make sure they keep you informed of any rebates available and inform More

by Charlie
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

Sawyer Chevrolet responded

Thank you, Charlie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 31, 2021

Always friendly and great service!! The inspection videos are great and my vehicle is always done in a timely manner, and done with great care and professionalism. More

by RESQ49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Apr 01, 2021 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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