Back

Sawyer Chevrolet - Service Center

Catskill, NY

4.8
922 Reviews

922 Reviews of Sawyer Chevrolet - Service Center

Sort by
August 08, 2021

Dropped vehicle off and it was forgotten about then no apology or anything. Drop it off the second time and problem was made worse. Sales team great! Service team acts like I should be grateful they let m More

by derekdoe26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Sawyer Chevrolet responded

We're sorry to hear about your experience. We'd love the opportunity to get to the bottom of it with you and see if there is something we can come up with to turn things around. Please reach out to us at your convenience, Derek.

Sep 13, 2021 -

derekdoe26 responded

Im going to call the first experience just a "bad day".. everyone has them and its allowed. Since the bad day, the group at Sawyers have been nothing but Great!!. My vehicle problems were solved, the service department was very pleasant and efficient. So thank you guys for doing great and meeting customer needs! Cheers to less bad days!

August 04, 2021

Mike and the guys at Sawyer were great I just moved to the area and they gave me door to door service on my Colorado ZR2 Gotta say I was really impressed I will be a loyal customer and when I'm look More

by Biggin913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Aug 04, 2021 -

Sawyer Chevrolet responded

Thank you so much for your kind words for Mike and our service team. We appreciate you taking the time to leave us this wonderful feedback!

August 04, 2021

Brianna was very friendly and helpful. She time it really will didn't have a long wait. Just had enough time to have breakfast. Thank you More

by lil46bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with Brianna and our team. We're glad to hear we delivered such a great experience!

July 28, 2021

We have been coming with current car for servicing for 2 years now and just purchased a new truck , Everything and everyone has been excellent from top to bottom and we're very pleased - thank you ! More

by tammiannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sawyer Chevrolet!

July 26, 2021

Dealing with Mike C is a pleasure. He has helped me on several occasions, especially helpful in navigating high priority escalation within parts at GMC More

by peter64
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Sawyer Chevrolet responded

Thank you, Peter, for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 24, 2021

Brianna Caron and Mike Capasse are always very friendly and helpful. I do not have to wait long they are very good at timing the appts. for that day. More

by robear3061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience working with Mike and Brianna here at Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

July 23, 2021

Always get the best customer service here. I am kept apprised on what is being done with my vehicle and given details of what was done. More

by AlMyers1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Sawyer Chevrolet responded

Thank you for your very kind review, Al. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

July 20, 2021

Excellent service, always have very good experience.The customer service people are professional and accommodating. It’s truly a pleasure having my Silverado serviced at Sawyer More

by pakeenan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2021

All employees fantastic. From Fred Hayes who sold us our traverse to Mike in service to knowing us by site getting our truck that was just serviced and addressing us by name without us saying a word. Now th More

by wcm2gocampin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Asare
Jul 14, 2021 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! Michael, Fred and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 10, 2021

I love this dealer. The staff is always professional and courteous, which is a rare thing to find these days. Would definitely do business with again. More

by Cobadjob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes, Michael Asare
Jul 10, 2021 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

...
82
...