Back

Sawyer Chevrolet - Service Center

Catskill, NY

4.8
866 Reviews

866 Reviews of Sawyer Chevrolet - Service Center

Sort by
July 23, 2021

Always get the best customer service here. I am kept apprised on what is being done with my vehicle and given details of what was done. More

by AlMyers1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Sawyer Chevrolet responded

Thank you for your very kind review, Al. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

July 20, 2021

Excellent service, always have very good experience.The customer service people are professional and accommodating. It’s truly a pleasure having my Silverado serviced at Sawyer More

by pakeenan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 14, 2021

All employees fantastic. From Fred Hayes who sold us our traverse to Mike in service to knowing us by site getting our truck that was just serviced and addressing us by name without us saying a word. Now th More

by wcm2gocampin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Asare
Jul 14, 2021 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! Michael, Fred and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 10, 2021

I love this dealer. The staff is always professional and courteous, which is a rare thing to find these days. Would definitely do business with again. More

by Cobadjob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes, Michael Asare
Jul 10, 2021 -

Sawyer Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

July 08, 2021

Wonderful service, done in a timely fashion, as usual. The staff is always very pleasant and professional. They do not try to sell you services that are not needed and just do what is required. More

by dsak6395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jul 08, 2021 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

July 01, 2021

They did an Amazing job detailing my Tahoe it looks good as as the day I purchased it More

by TIFFY_12015
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 01, 2021

Good efficient service and staff for pricing and needs. Time was quick and easy to set up appointment for car service or oil change due. More

by ransom7379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Asare
Jul 01, 2021 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2021

Timely service was not the case. My vehicle sat in the lot for 48 minutes of a 1 hour appointment estimate, before entering the shop. Then took 45 additional minutes to be told problem was not correct. More

by ryusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Sawyer Chevrolet responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

June 18, 2021

Great service never had any complaints. Appointments are on time. Went for breakfast and came back. My truck was ready. Paid my bill and I was on my way. Thanks Sawyer. More

by fnoftell@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes
Jun 21, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate this fantastic review for our service department. We're glad to hear we delivered such a great experience!

June 17, 2021

I have left the review with the survey from GM. I had originally thought it was just a oil change and inspection but it did not pass inspection. More

by foxykate2001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in service.
Jun 17, 2021 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We look forward to working with you again.

...
77
...