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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
923 Reviews

923 Reviews of Sawyer Chevrolet - Service Center

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July 11, 2022

Everything went great/everyone was great and had no problems. The wait wasn’t long and was kept up to date on service. More

by donnaljune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2022 -

Sawyer Chevrolet responded

Donna, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, Brianna and our team look forward to having you as one of our valued customers for many more years to come!

July 11, 2022

Sawyers has a very friendly staff. and provide excellent customer service. I highly recommend Sawyers for all your car needs. More

by mpa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
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Jul 12, 2022 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 11, 2022

Great Honest People to Work With ! Would Highly Recommend this Dealer Ship to Everyone ! Looking Forward to Seeing this Staff Again ! More

by ROBERTCARL148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Jul 12, 2022 -

Sawyer Chevrolet responded

Robert, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

July 05, 2022

Love the Service department ! Knowledgeable, organized, informative ! Trustworthy, I alway have taken my vehicles to the dealership for service! More

by petterssonlinda58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

July 05, 2022

Not having great credit, they were able to get me financing at a reasonable price. More

by aleshiaking01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brandow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes, Brittany Trabona
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Jul 06, 2022 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

July 05, 2022

The staff was friendly and pleasant ! The service was prompt and efficient! Recommend Sawyer to EVERYONE! More

by hdbagshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Jul 06, 2022 -

Sawyer Chevrolet responded

Thank you for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 04, 2022

Excellent service department! Very courteous and professional staff. Highly recommend. Car always ready when they say it will be. More

by JSINCLAIR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2022

Went for oil change and new tires and spark plugs. Charged me an extra 400 on the tires then what was quoted. Fixed a warrantee part but left the belt off the ac unit, didn't connect a bracket. More

by tripledaddy3
Recommend Dealer
No
Employees Worked With
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
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Jul 08, 2022 -

Sawyer Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 02, 2022

It was easy to make an appointment and my car was serviced right on time, everything was explained to me and everyone was friendly and helpful. More

by lfrundo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Jul 02, 2022 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 02, 2022

Vehicle was brought in on time and was completed quickly . Service department was easy to deal with More

by rdallas12521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2022 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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