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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
926 Reviews

926 Reviews of Sawyer Chevrolet - Service Center

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January 14, 2023

I've been bringing my Truck to Sawyers for several years now and I can't tell you how good it's been since doing so. Professional mechanics doing what needs to be done to my Truck and never a problem, The More

by rfido3@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Campisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 15, 2023 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 13, 2023

The service manager Dave rocks ! ! Super nice to deal with and the same behavior is exhibited by his people upfront who you talk with. More

by aplusgardens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes, Brittany Trabona
Jan 15, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words for David, and for taking the time to leave us this wonderful feedback!

January 12, 2023

very good dealership with great staff! I would highly recommend them for your service needs More

by kjc20111961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 15, 2023 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

January 10, 2023

I was right on time for my appointment. They were ready for me. No waiting More

by smvfh700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 10, 2023 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 08, 2023

Always a very professional and pleasant environment. They go over and above to make the experience flawless. More

by SANDY.DENGLER
Recommend Dealer
Yes
Employees Worked With
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes
Jan 09, 2023 -

Sawyer Chevrolet responded

Sandy, Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 07, 2023

This has been my first experience with a smaller, family run dealership and so far has proven to be a great choice when it comes to service and scheduling of my new vehicle! More

by tat12jiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes
Jan 07, 2023 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

January 06, 2023

Helpful, pleasant and competent. They took the time to listen and addressed the problem quickly and efficiently. I travel an hour out of my way just to use this dealership. Finally f More

by mle5003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (the tech who serviced my truck), Fred Hayes, Brittany Trabona
Jan 07, 2023 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

January 06, 2023

The service staff have been professional and effective, but that does little to obscure the dealership's overall abusive profiteering. Nearly the entire industry responded to the pandemic with near-piracy, More

by bvsbvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 07, 2023 -

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

January 06, 2023

Always great service. They always get me in out quickly. Thank you to the Sawyer team! More

by tdabrowski91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 06, 2023 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

Always top notch service, well beyond expectations. Barry in the sales dept., and all of those in the service dept. Brianna, Brittany, and Mike, are terrific! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 06, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business, Amy.

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