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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
920 Reviews

920 Reviews of Sawyer Chevrolet - Service Center

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November 22, 2024

Thank you for a great experience for my cars first oil change. Looking forward to the next service. More

by MLM5614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Sawyer Chevrolet responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

November 22, 2024

honest and professional, communicated effectively regarding my concerns of my vehichle. would definitely get my truck serviced there again! More

by ANTHONY.JAGLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Sawyer Chevrolet responded

Anthony, thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2024

Came in for oil change and tire rotation Brianna was great everything went good from the time I got there till finished the tec explained what they were doing through text video which was great never ex More

by ehjr354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Sawyer Chevrolet responded

It's great to hear that Brianna and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sawyer Chevrolet!

November 22, 2024

Everything went smoothly. Briana McCluskey went through what was going to be done on the visit, asked if the car needed any new wipers. More

by augustred47
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Briana McCluskey
Nov 25, 2024 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 22, 2024

Sevice department needs to have better communication with customers on what is being done and time to service vehicles so that the customer think that their vehicle is done after being sent a video saying it More

by boonexcats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Sawyer Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 22, 2024

Mike Cappesse is a wonderful gentleman who works hard to communicate with customers as well as recommending essential services they need. He helped me get back on the road in no time! Thank you ! Great te More

by nicschiavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

November 21, 2024

Truthfully aside from the gentleman in service who i dealt with directly no one else even greeted or spoke to me. Overall i wouldn't rate them as the most friendly dealership. More

by ADDISONCUNNINGHAM07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we apologize that your experience was not our best.

November 20, 2024

Prompt, friendly customer desk service. Clear timelines, helpful service tips. All was accomplished as discussed and on time. More

by foxdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

November 19, 2024

Had a great experience with Briana 2. she was very thorough and explained the repairs. More

by ADGE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana 2
Nov 19, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 19, 2024

Great service. The only minor complaint I have is that the tires were not properly inflated. More

by JMICHAELOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

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