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Sawyer Chevrolet

Catskill, NY

4.8
1,310 Reviews
Hello! My name is Larry Siracusano, Dealer Principal of Sawyer Chevrolet in Catskill, NY. With over 30 years of doing business here, I can gladly say, our customers and community are the best! I want to thank you for considering us for your automotive needs. We sell new, exciting Chevrolets as well as a wide range of certified pre-owned cars, trucks, and SUVs. Our experienced and professional team will be more than happy to assist you. Click on the vehicle tab to browse our entire new and pre-owned vehicle inventory. If you have any questions submit a contact form by clicking the contact tab. Stop in to visit and test drive your next new vehicle with one of our knowledgeable salesmen about vehicle loan and leasing options. Other than assisting our customers with their automotive needs we are devoted to giving back to our community. From fundraisers, Christmas festivals, special giveaways, and participating in community events – that’s what it is all about for me as well as my team. I know you have many choices about where to purchase your next vehicle. I also know that you may have some reservations about buying a car. Let me assure you that you will receive a first-class, family-like experience with us at Sawyer Chevrolet. Hope to see you soon!
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351 W Bridge Street

Catskill, NY

12414

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Showing 1,310 reviews

January 07, 2023

This has been my first experience with a smaller, family run dealership and so far has proven to be a great choice when it comes to service and scheduling of my new vehicle! More

by tat12jiw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes
Jan 07, 2023 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

January 06, 2023

Good experience with purchase. Staff was helpful and friendly and the process was efficient. Thank you. More

by davidemollon
Recommend Dealer
Yes
Employees Worked With
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Lang
Jan 07, 2023 -

Sawyer Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Sawyer Chevrolet!

January 06, 2023

Helpful, pleasant and competent. They took the time to listen and addressed the problem quickly and efficiently. I travel an hour out of my way just to use this dealership. Finally f More

by mle5003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris (the tech who serviced my truck), Fred Hayes, Brittany Trabona
Jan 07, 2023 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

January 06, 2023

The service staff have been professional and effective, but that does little to obscure the dealership's overall abusive profiteering. Nearly the entire industry responded to the pandemic with near-piracy, More

by bvsbvs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 07, 2023 -

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

January 06, 2023

Always great service. They always get me in out quickly. Thank you to the Sawyer team! More

by tdabrowski91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 06, 2023 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 05, 2023

Always top notch service, well beyond expectations. Barry in the sales dept., and all of those in the service dept. Brianna, Brittany, and Mike, are terrific! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 06, 2023 -

Sawyer Chevrolet responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We look forward to sharing your compliments with our crew. We truly appreciate your business, Amy.

January 03, 2023

I don’t care if it takes a few days to get parts. That’s to be expected. But not getting a call back after leaving a message is terrible customer service. After 24 hours I had to call back. More

by guy5517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Caron
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Sawyer Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 03, 2023

There was friendly and efficient service. The waiting area was clean and comfortable. I was kept informed of progress. More

by Rich E
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Hayes, Brittany Trabona
Jan 03, 2023 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet. We look forward to serving you in the future, Rich!

January 02, 2023

Everyone is very pleasant and there is a comfortable place to sit to wait for your car to be serviced More

by tjkweld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Jan 03, 2023 -

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet; we look forward to having you as a valued customer for many years to come!

December 31, 2022

There was prompt, friendly and efficient service. The customer waiting area was clean and comfortable. I was kept informed of progress. More

by gmine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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