Sawgrass Ford

I purchased a 2021 Bronco Badlands Sasquatch here for over a year. Janos had numerous parts on order for me prior to delivery. Parts for the new Bronco are hard to come by, but Janos had everything in ho over a year. Janos had numerous parts on order for me prior to delivery. Parts for the new Bronco are hard to come by, but Janos had everything in house for immediate installation. He is a great asset to Sawgrass Ford! More

My family and I just purchased our third vehicle from Matt Ostrem at Sawgrass Ford in less than a year because his customer service is the absolute best! He always takes excellent care of us and does ev Matt Ostrem at Sawgrass Ford in less than a year because his customer service is the absolute best! He always takes excellent care of us and does everything he can to make the whole process go smoothly. The entire Sawgrass Ford team was excellent and we will keep coming back year after year because nobody does it better!!! More

I cannot speak highly enough of Sawgrass Ford Service Department. Rich Danek is the consummate professional. He is responsive, attentive and goes above and beyond to make sure you are attended to. I c Department. Rich Danek is the consummate professional. He is responsive, attentive and goes above and beyond to make sure you are attended to. I cannot express my gratitude for the great service! I drive from Jupiter Fl to Sunrise Fl because of this. Thank you Rick! More

Good service in and out very quick I do business with Good service in and out very quick I do business with them for 20 years Good service in and out very quick I do business with them for 20 years More

Matt is excellent in sales. Trustworthy, honest. I have bought 3-4 vehicles from him in the past. bought 3-4 vehicles from him in the past. More

Rolando Garcia was excellent! Always very professional, good service. Thank you for a great service. good service. Thank you for a great service. More

Dealer communication was spot on, and the service of both the sales guy as well as the financial guy was superb. I'm really happy with my experience at Sawgrass Ford. the sales guy as well as the financial guy was superb. I'm really happy with my experience at Sawgrass Ford. More

Service Tech came out around 750am on a Saturday to take my info. They took customer's information without any order. They said, the system keeps it in order. I was the fourth in line and they were checking my info. They took customer's information without any order. They said, the system keeps it in order. I was the fourth in line and they were checking in people coming much later on the second lane. I was offer the 45k package, I explained that I didnt have time for all that, I needed to leave quick. The service guy's reply, "Oh it wont be quick, you will be here for hours" I said, I am 4th in line, how long? He said, "3 to 4 hours", I said, for an oil change? "oh yeah, we are backed up from yesterday". He was curt the whole time and unapologetic. I backed my truck up and left. Three to 4 hours for an oil change. I had Kyle there (still waiting for an answer for the decal and bumper rust), changed a door handle and wash my truck in less than 3 and this guy is telling me 4 hours for an oil change on a Saturday morning where I am 4th in line, come on. I guess they have high school students doing oil changes. I went to Pines Ford, 2 hours I was out. More

Service department charged me for seal replacements that never was completed by them, took vehicle to another dealership who pointed out none of the seals had been changed due to the service report that is never was completed by them, took vehicle to another dealership who pointed out none of the seals had been changed due to the service report that is internal with Ford. Spoke with Sawgrass service manager, he explained to me that I didn’t have photographic prove. Then he called me back after I terminated the call, I felt very threatened by what was said and how it was said. Ford is great, just not this dealership. More

Matt Ostrem 5 star plus rating…helpful and knowledgeable and the quickest transaction I’ve ever experienced…Bravo Matt!!! I’ve gotten 15 new cars in my life and this was certainly the most efficient sale th and the quickest transaction I’ve ever experienced…Bravo Matt!!! I’ve gotten 15 new cars in my life and this was certainly the most efficient sale thus far. More