Sapaugh GM Country

Sapaugh has the best customer service. I have bought 9 cars from Sapaugh. Rich Konold has been my salesmen for every car. Ben McFarland has been there every time to ensure I got the best I have bought 9 cars from Sapaugh. Rich Konold has been my salesmen for every car. Ben McFarland has been there every time to ensure I got the best deal possible. Ben McFarland is a great guy.He is a no pressure salesman. His is customer service goes above and beyond just The sale of a car. Rich Took me out to the Service area. We said hi to Maryland on the way. I was introduced to Crystal, Who is one of the several ladies Who will help me make my appointments when I call in to set one up.Rich introduced me to Steve, one of the porters who will help me when I get there. He also introduced me to Mark and Preston who Are two of the service advisors that will help me get my car checked in and work with me on the service. I then Got to meet Joe Clemens, the general manager of Sapaugh, who is a very professional and well spoken gentleman. I will always buy my vehicles from Sapaugh. More

I am so disappointed in not only the quality of service that I received, but also the fact that I was overcharged for the services that I did receive, that I will not be bringing either of my vehicles to y that I received, but also the fact that I was overcharged for the services that I did receive, that I will not be bringing either of my vehicles to you in the future. I was quoted $151 for a Mobil 1 oil change on my 2014 Silverado. I ended up being charged $169.57. I mentioned this to the lady who was checking me out, and she completely ignored me. Also as part of my service, I requested that my winter wheel and tire package be installed on the truck. as part of this, I requested that the tech write the location of each tire they removed using the supplied tire marker. Not only did the tech not do this, they didn't even both to reset my TPMS sensors. I noticed this as soon as I pulled out of the shop, and used my personal reset tool to reset my TPMS. More

Everyone was so very amazing! I highly recommend Sapaugh to everyone looking to purchase a vehicle. I highly recommend Sapaugh to everyone looking to purchase a vehicle. More

Who is Greg and the other guy you asked about? Jessica and the finance guy were great. Jessica and the finance guy were great. More

Brandon,Kevin, & Nick went above & beyond. Joe in finance was very helpful & made our purchase a pleasant experience. We have bought 4 cars from Sapaugh & have always been satisfied. Joe in finance was very helpful & made our purchase a pleasant experience. We have bought 4 cars from Sapaugh & have always been satisfied. More

I was looking for a specific vehicle which happened to be a GMC Yukon Denali,and we were hesitant about buying out of state. Greg and his team made the experience so pleasant. I would definitely buy from the a GMC Yukon Denali,and we were hesitant about buying out of state. Greg and his team made the experience so pleasant. I would definitely buy from them again. They were very respectable and also everything they said on the phone did not change from when I was in person.They made the buying process super easy what a great place to buy vehicle from. More

Bought the Jeep over the internet and when I arrived at the Dealership the transaction was fast and easy. the Dealership the transaction was fast and easy. More

Brandon worked hard to get me into something I loved while our loan processor worked just as hard to keep us within our budget! Thank you! while our loan processor worked just as hard to keep us within our budget! Thank you! More

I’m a woman with too many words. And everyone at Sapaugh left me speechless, I’ll never go anywhere else. The end. And everyone at Sapaugh left me speechless, I’ll never go anywhere else. The end. More

Kind and stress free. Service matters to me and the end result is I am please with my purchase. Service matters to me and the end result is I am please with my purchase. More