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Sapaugh GM Country

Herculaneum, MO

Overview
Employees
Reviews
Vehicles
4.8
2,128 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,128 reviews

May 26, 2024

Everything was perfect. Salesman treated me like a friend, not a stranger he was just trying to sell a car too. I have recommended him to all my friends More

by tla2447
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Sapaugh GM Country responded

Thank You It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 26, 2024

Angie is the best. Listens to my wants and finds the right vehicle for me and my budget. More

by bizmackbombers9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
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May 28, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 25, 2024

Dealership is great. Our previous vehicle was bought there and the service dept has always been a pleasure to work with. We got good deal on the vehicle that we just boug More

by roamingrabbit44
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Ford
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May 28, 2024 -

Sapaugh GM Country responded

We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 20, 2024

Angie was GREAT! She made me feel comfortable from start to finish and I was so thrilled to work with her! I will recommend this dealership and Angie to everyone I se More

by brookeemshoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Sapaugh GM Country responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2024

I bought a truck there not even a month ago timing belt making noise second gear slipping I haven't even made my first payment they can't even get my truck in until June I think I'd be priority but you kno More

by prestoson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember my salesman's name very good guy glad to work with them
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May 20, 2024 -

Sapaugh GM Country responded

Good Morning ! I am Joe Clemens Executive General Manager @ Sapaugh ! Please reach out to me on Monday at your convenience so we can get this resolved!! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2024

The used truck I found had a few issues. They promptly attended to them and the truck drives better than the test drive. More

by Pappy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Sapaugh GM Country responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we hope to see you again soon! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 19, 2024

Finance department was great however salesperson Jim Harr was not! Andrew Howard’s was awesome! More

by amiller1074
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Howards
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May 21, 2024 -

Sapaugh GM Country responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Sales Manager Ben McFarland at (636) 931-0055 Ext 5130 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 17, 2024

Trade went great gave me more than I was hoping for and made transaction very easy. More

by tcall655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy
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May 20, 2024 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 16, 2024

We knew what we wanted--brand, model, mileage, color, etc. Sapaugh delivered with flying colors. We are very pleased. More

by mholman0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 13, 2024

Great from start to finish. Rich listen to what we wanted and found it. He took the time after the deal to show us the workings of the car. Will recommend him to friends. Greg m More

by Bcaruso1418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Sapaugh GM Country responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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