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Sapaugh GM Country

Herculaneum, MO

4.8
2,128 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,128 reviews

August 17, 2024

Good place to buy a new are used car sales person was very helpful and knowledgeable about the vehicle the best thing about sapauh not pushing they give you time to think More

by dickholland227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 17, 2024

Responsive, transparent and easy to do business with. Overall a fantastic experiemce. Ill be buying from yiu again. Thanks. Chad More

by CHAD91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Sapaugh GM Country responded

Chad----THANK YOU ! Our staff is committed to providing each of our clients with the best automotive experience and we look forward to serving you for all of your Automotive needs! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 17, 2024

Accommodating of my needs. Rich was very professional and helpful. Made the process less stressful. More

by JILL31438
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Tullock
Aug 19, 2024 -

Sapaugh GM Country responded

THANK YOU ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 17, 2024

Delt with Jim Haar he had everything ready when I got to the Dealership made everything go quick and smooth. Took me out to my new truck went over all the options set up my phone and Onstar and I was on my More

by SPNEAL3656
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Sapaugh GM Country responded

THANK YOU ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

They are friendly and not pushy. From past experiences with this dealership. I believe that they have an above and beyond service center. More

by Mjgriffin54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

The people at Sapaugh make sure that the customer is their number one concern and happy when driving away. More

by shirley.yaeger
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

The service department was amazing and David Werkmann was very helpful and explained to me everything that was needed and how much it would cost. Very friendly and nice staff. More

by leigh7623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Werkmann
Aug 17, 2024 -

Sapaugh GM Country responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

Everyone is super friendly and I don’t mind the extra drive to have serviced. Confident it will be done right!! Thank you Trevor Prather!! More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

Cathy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

I had an overall good experience. Brandon Ziegler was awesome. He made it an easy process. He was friendly, honest and straight forward with the whole deal. He went above and beyond m More

by XTRAMILE1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dawidouski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

I have dealt with Sapaugh for over 20 years. Their customer service is excellent. The only issue I have at this time is the $212 diagnosis fee they are now charging. More

by BARBARAANNRUCH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 636-399-5304 when you have a chance. Thank you, and we look forward to hearing from you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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