Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sapaugh GM Country
Herculaneum, MO
2,128 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone!
Everyone leaves happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,128 reviews
August 30, 2024
First time buying a car on line. Everyone I worked with was fantastic from the sales to the delivery right to my driveway. No surprises and so easy to work with. Everyone I worked with was fantastic from the sales to the delivery right to my driveway. No surprises and so easy to work with. More
by SKORUPSKI13
Verified Customer
August 29, 2024
AWESOME 👌 👏 👍 wonderful curtious, friendly ready to help R8ck and the whole staff are great thank you help R8ck and the whole staff are great thank you More
by DELORESACKERMAN5111
August 25, 2024
Poorest sales department I've every been around. Being in sales myself along time. I'd fire whole works if I owned it. Poorest managed I've ever seen. Finance guy Rick was amazing, wasn't for him Being in sales myself along time. I'd fire whole works if I owned it. Poorest managed I've ever seen. Finance guy Rick was amazing, wasn't for him would have not bought. He is super, hook us up we a sweet deal and warranties. More
by WALKADAVID5
August 25, 2024
Went up for an oil change and got a truck. They were friendly and helpful. They were friendly and helpful. More
by CLEVENDN7
August 25, 2024
I dont know Kirk? My salesman was Mike and he was awesome! He made the process as painless as possible. He was up front and easy going. My salesman was Mike and he was awesome! He made the process as painless as possible. He was up front and easy going. More
by Susan Weaver
Employees Worked With
August 24, 2024
From the time Rich Konold took my call,everything was handled professionally. Couldn't find a Cadillac dealer on the west coast who was interested in selling me a car so was happy to find a dealer who re handled professionally. Couldn't find a Cadillac dealer on the west coast who was interested in selling me a car so was happy to find a dealer who remembers how to treat a customer. Thank you More
by DNKRIDDLE
Employees Worked With
August 24, 2024
I have delta with this dealership many times and have always had a good experience dealing with Jim Harr is always great a great salesman always had a good experience dealing with Jim Harr is always great a great salesman More
by HUCKLEBUCKSUE1972
August 24, 2024
I had a great experience with Sapaugh. The past couple of times that I have purchased vehicles from other dealerships, there has always been issues with something, but not here! I have no The past couple of times that I have purchased vehicles from other dealerships, there has always been issues with something, but not here! I have no complaints and I highly recommend purchasing a vehicle from this dealership and requesting to have Jessica Barnett as your salesperson. She had great customer service and was able to answer any questions that I had. More
by will
August 22, 2024
Employees are friendly and respectful. The dealership is clean, attractive, and professional. We appreciate that we never felt pressured to buy more than we wanted. The dealership is clean, attractive, and professional. We appreciate that we never felt pressured to buy more than we wanted. More
by JPALMER531
Employees Worked With
August 22, 2024
Attentive, Knowledgeable and above all courtious! I cant thank Dave and the Ryan in the service Dept. -- For all their help with my husbands truck- Helped and showed me how to use multiple buttons I cant thank Dave and the Ryan in the service Dept. -- For all their help with my husbands truck- Helped and showed me how to use multiple buttons etc after they serviced his truck. They always go the extra mile I've noticed not only for us but everyone that walks through those service doors. Thank you again Dave and Ryan you two are what keep us coming back buying more! More
by Mamasonthehill
