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Sapaugh GM Country

Herculaneum, MO

4.8
2,118 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,118 reviews

October 04, 2024

I bring all of my vehicles here for oil changes and maintenance. Last time they failed to tighten all of my lugnuts and only noticed when I herd one bouncing around in my wheel cap. I go to tighten More

by Seckmanhcky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Prather
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 04, 2024

Sapaugh has always been very helpful and easy to work with. They have a “gem” in Angie! More

by FNDLABRUYERE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Mobile 636-399-5304 Email JClemens@Sapaugh.com

October 04, 2024

I was very impressed with Sapaugh! Everyone was very friendly from the time you entered the dealership until the time you left. The General Manager (Joe Clemens) was amazing, he answ More

by EDWARDSBOGEY@AOL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June and Dan Francis
Oct 12, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 04, 2024

My experience was awesome. I'm from out of town and found the truck on line. Dylan was extremely helpful and made it really easy to transact our deal. He picked me up at the More

by SPALMER5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Howards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dawidouski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 03, 2024

Very clean, very good customer service. Steven was super friendly, Al was great also. Took a little time to make the deal, but we met at a good price. Al, was off the day we picked up our c More

by SUSIE_BADER
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Oct 04, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 02, 2024

It was fast and friendly service from start to finish , will go back to do my business there More

by ALLDEES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Oct 05, 2024 -

Sapaugh GM Country responded

It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 30, 2024

Great all around! Sapaugh is my go to when it comes to buying a new vehicle. More

by MIKEDECK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Oct 04, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Oct 05, 2024 -

Sapaugh GM Country responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC and we hope to see you again soon! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 29, 2024

Dealership was clean and the service was good. The negotiation process was fair all many years down the road I’ll be coming back from my next Cadillac. More

by JRZELLERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Dawidouski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sapaugh GM Country responded

Thank you so much for your positive comments about Sapaugh Chevrolet Buick GMC! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 28, 2024

Not sure who Ben is . The only issue I had so far was the body shop. But Dennis made good on the 2007 truck. Thanks . Also special thanks to Joe . Also special thanks to D More

by R.BIVINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Sapaugh GM Country responded

THANK YOU ! We appreciate you and your Kind words! The entire Sapaugh Team looks forward to serving you for all of your Automotive needs! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

September 27, 2024

Excellent service my salesman was wonderful and I am very pleased. Mike Daugherty was very helpful when he took the time to explain some of the features on a second trip back. Love the care More

by SANDRAHAIRSTON01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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