Rich Konald and his assistant Austin were wonderful to
deal with. The car was exactly as described and the trade numbers were very fair. Upon arrival at the dealership, both Rich and Austin were helpful a
deal with. The car was exactly as described and the trade numbers were very fair. Upon arrival at the dealership, both Rich and Austin were helpful and knowledgeable in making sure we understood the features of the car. They helped us in getting our Onstar account setup and activated. The follow up we received after purchasing was excellent as well. Without any reservation whatsoever, we can recommend Sapaugh Cadillac, Rich Konald and Austin.
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by Jeff Henshaw
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Sep 22, 2026 -
Jeff Henshaw responded
Rich Konald and his assistant Austin were wonderful to deal with. The car was exactly as described and the trade numbers were very fair. Upon arrival at the dealership, both Rich and Austin were helpful and knowledgeable in making sure we understood the features of the car. They helped us in getting our Onstar account setup and activated. The follow up we received after purchasing was excellent as well. Without any reservation whatsoever, we can recommend Sapaugh Cadillac, Rich Konald and Austin.
It's the best dealership we have been to, our salesman
Gary, was great and worked with us to find exactly what we wanted.
Gary, was great and worked with us to find exactly what we wanted.
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by WWESTON28
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Everyone are very professional and makes you feel
welcomed. Austin is the best salesperson ever!
welcomed. Austin is the best salesperson ever!
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by JBUCK2
Verified Customer
Verified Customer
Second vehicle purchased here.
Great experience with all the staff. Again, great customer service. Will definitely consider purchasing again based on vehicle availability. Many tha
Great experience with all the staff. Again, great customer service. Will definitely consider purchasing again based on vehicle availability. Many thanks to Gary.
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by JOHN@MERRYMAN.US
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Sep 07, 2026 -
Sapaugh GM Country responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Always a great experience and great service.
Rich is very knowledgeable and easy to work with
Rich is very knowledgeable and easy to work with
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by BAGGED51
Verified Customer
Verified Customer
Sep 04, 2026 -
Sapaugh GM Country responded
We appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Awesome David and Dylan Isaac were super awesome.
The tip of the spear! Kirk Linderer is the best as well.
The tip of the spear! Kirk Linderer is the best as well.
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by MIKEDECK
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Aug 15, 2026 -
Sapaugh GM Country responded
We're happy you found our staff to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Worked with Alicia by phone.
Made the deal. Picked up car. She showed me all the functions & got me connected through on-star.
Made the deal. Picked up car. She showed me all the functions & got me connected through on-star.
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by MIMI49327
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Aug 09, 2026 -
Sapaugh GM Country responded
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
I had a great experience.
. very respectful and engaging staff I felt more than just a customer
. very respectful and engaging staff I felt more than just a customer
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by MICHELDNS78
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Jul 22, 2026 -
Sapaugh GM Country responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com
Steven is my favorite, absolutely incredible, I will
never purchase from another dealership in the at Louis metro! Dylan is also amazing, and the finance specialist, Rick, is great! We love Sapaugh in H
never purchase from another dealership in the at Louis metro! Dylan is also amazing, and the finance specialist, Rick, is great! We love Sapaugh in Herculaneum!
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by Morrison17
Verified Customer
Verified Customer
Other Employees Tagged:
Steven Charleville
Jul 22, 2026 -
Sapaugh GM Country responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com
Car was clean.
Customer service was great very kind. Would recommend this dealer to friends.
Customer service was great very kind. Would recommend this dealer to friends.
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by KLGB1977
Verified Customer
Verified Customer
Jul 23, 2026 -
Sapaugh GM Country responded
Thank you so much for your positive comments about Sapaugh Chevrolet Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sincerely,
Joe Clemens
Executive General Manager
Office Number 636-931-0055 Ext 4122
Mobile 636-399-5304
Email Jclemens@Sapaugh.com