Steven Charleville

I was honestly not even considering buying from Sapaugh due to their location but after speaking with Steven it was a no brainer. He was honest and fair and went above and beyond to get us what we wanted a due to their location but after speaking with Steven it was a no brainer. He was honest and fair and went above and beyond to get us what we wanted and to make us happy. We are extremely happy! Excellent experience! More

by KURTGENZ Verified Customer Verified Customer

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Just returned from a very professional, polished, no-pressure and friendly buying experience with Rich Konold at Sapaugh for my second Cadillac LYRIQ. Sapaugh has a modern, brand new state-of-the-art no-pressure and friendly buying experience with Rich Konold at Sapaugh for my second Cadillac LYRIQ. Sapaugh has a modern, brand new state-of-the-art Cadillac facility showcasing the newest Cadillac design language and facility standards. What sets Sapaugh apart from other dealers in the region is the level they prioritize customer centricity, product knowledge, and friendliness from the entire staff - not just the sales professional you have gotten to know and formed a rapport with. Special thanks to new car manager Steven C., finance manager Joe D., and porter Kingston for getting my new car standing tall and making my purchase hassle free. I couldn’t be happier with my second Cadillac LYRIQ from Sapaugh Cadillac in Herculaneum. More

by Leafdriver90 Verified Customer Verified Customer

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Rich Konald and his assistant Austin were wonderful to deal with. The car was exactly as described and the trade numbers were very fair. Upon arrival at the dealership, both Rich and Austin were helpful a deal with. The car was exactly as described and the trade numbers were very fair. Upon arrival at the dealership, both Rich and Austin were helpful and knowledgeable in making sure we understood the features of the car. They helped us in getting our Onstar account setup and activated. The follow up we received after purchasing was excellent as well. Without any reservation whatsoever, we can recommend Sapaugh Cadillac, Rich Konald and Austin. More

by Jeff Henshaw Verified Customer Verified Customer

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It's the best dealership we have been to, our salesman Gary, was great and worked with us to find exactly what we wanted. Gary, was great and worked with us to find exactly what we wanted. More

by WWESTON28 Verified Customer Verified Customer

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Everyone are very professional and makes you feel welcomed. Austin is the best salesperson ever! welcomed. Austin is the best salesperson ever! More

by JBUCK2 Verified Customer Verified Customer

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Second vehicle purchased here. Great experience with all the staff. Again, great customer service. Will definitely consider purchasing again based on vehicle availability. Many tha Great experience with all the staff. Again, great customer service. Will definitely consider purchasing again based on vehicle availability. Many thanks to Gary. More

by JOHN@MERRYMAN.US Verified Customer Verified Customer

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Always a great experience and great service. Rich is very knowledgeable and easy to work with Rich is very knowledgeable and easy to work with More

by BAGGED51 Verified Customer Verified Customer

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Awesome David and Dylan Isaac were super awesome. The tip of the spear! Kirk Linderer is the best as well. The tip of the spear! Kirk Linderer is the best as well. More

by MIKEDECK Verified Customer Verified Customer

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Worked with Alicia by phone. Made the deal. Picked up car. She showed me all the functions & got me connected through on-star. Made the deal. Picked up car. She showed me all the functions & got me connected through on-star. More

by MIMI49327 Verified Customer Verified Customer

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I had a great experience. . very respectful and engaging staff I felt more than just a customer . very respectful and engaging staff I felt more than just a customer More

by MICHELDNS78 Verified Customer Verified Customer

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