Santa Monica Maserati Alfa Romeo

Jacob, Tanya, and Pedro helped me, allowing me to have my car towed to the dealership the day I called in case they would be able to work on the car before a scheduled appointment next week. Pedro sent an Ub car towed to the dealership the day I called in case they would be able to work on the car before a scheduled appointment next week. Pedro sent an Uber driver to pick up my second key, which I hadn't realized was needed. The The car was ready the next day, and Pedro offered to send someone to pick me up, but I did not need that service. The car was ready for me--freshly-washed. Thank you! Always wonderful to deal with you---often in a stressful situation which you do so much to calm. More

Brian was absolutely fabulous. He did everything he said he would do. Very nice and clean dealship He did everything he said he would do. Very nice and clean dealship More

Wow what can I say other than this dealership is the good standard in customer service and satisfaction standard in customer service and satisfaction More

What a group of great and well mannered individuals. I could not imagine taking my car anywhere else. I could not imagine taking my car anywhere else. More

Smooth, easy Responsive to my questions, easy to chat with, good attention to detail Cool with, good attention to detail Cool More

Pedro is the absolute pro and a really nice guy. He was on it from the moment I drove up, all the way through the process of the maintenance period, to the time I picked up and, maybe most important He was on it from the moment I drove up, all the way through the process of the maintenance period, to the time I picked up and, maybe most importantly, after I picked the car up. More

The staff were professional and friendly. My service advisor Mr Pedro Leal was polite and explained everything in detail. I had a wonderful experience and would recommend Santa Monica Maserat My service advisor Mr Pedro Leal was polite and explained everything in detail. I had a wonderful experience and would recommend Santa Monica Maserati to all my friends. More

Good seamless transaction. Upfront about numbers. No add-ons or markups. Felt like an honest dealer compared with competing dealerships. Upfront about numbers. No add-ons or markups. Felt like an honest dealer compared with competing dealerships. More

Great customer service. Only reason not a 5 star is I was never get up on status without calling ? But all staff exceeding capable, professional and courteous. Only reason not a 5 star is I was never get up on status without calling ? But all staff exceeding capable, professional and courteous. More

Pedro was helpful and friendly. Dealership website has many issues, sign in not working, emails for password reset not sending, chat support saying they’ll make appointments als Dealership website has many issues, sign in not working, emails for password reset not sending, chat support saying they’ll make appointments also not working. More