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Santa Monica BMW

Santa Monica, CA

4.1
1,830 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,830 reviews

December 23, 2023

I use SM BMW service center even though I live in the South Bay because the service is superior and I’m always treated well by friendly staff who communicate well and make the whole thing easy. Bill Evan More

by lvkba
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Evans
December 23, 2023

Bought my car at this dealership in 2008 and have had it serviced there ever since. Love my car and keep resisting getting a newer one even though it’s starting to need more expensive maintenance. Still ha More

by JAMJWM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Evans
December 23, 2023

Horrible sales man and customer service , they sold me a car not even inspected and non service done , they lie to me than I had being back there was 5 different issue which needs to be taking care of , I w More

by ipaulyinc
Sales Price Transparency
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Recommend Dealer
No
Employees Worked With
Dellis Montell Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales man not listed
December 22, 2023

Bill Evans always provides us with impeccable service. We have repeatedly purchased cars from SMBMW knowing that he will help us care for them. More

by LISAVASSILEV
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bill Evans
December 21, 2023

Untrustworthy, dirty, not consistent with analysis or time management. I wouldn’t go here again More

by MTCHABRAMSON
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Cesar Cueva
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Easy to schedule, cancel and reschedule. Quick and easy in and out. Courteous staff. Car is fixed. Zero balance! More

by dsnadel
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pablo Panilla
December 21, 2023

Terrible service department. No follow up. Car wasn't ready upon arrival. Waited an hour More

by KATMO
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Pablo Penilla
December 21, 2023

Great service and easy to schedule. The team members in the service department are courteous and extremely responsive! More

by Kevin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Penilla
December 21, 2023

Quick in and out service. Scheduled and was sent text when the vehicle was ready as quoted. More

by Nlindamontalvo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Pablo
December 20, 2023

Service quality was fine but trying to charge close to a $1k for an oil change after adding a couple total unnecessary extras like “making sure my airbag still works (no accidents)” for a car that only has More

by JOSHNICHOLS1
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
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