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Santa Monica BMW
Santa Monica, CA
1,752 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,752 reviews
December 21, 2024
David Peterson was very helpful and patient. Other dealers could learn a lot from his respectful, intelligent approach. I think I’m going to really like my new BMW. Other dealers could learn a lot from his respectful, intelligent approach. I think I’m going to really like my new BMW. More
by JLSMD1
Verified CustomerEmployees Worked With
December 21, 2024
Everyone is always friendly and helpful. My service advisor Sal in particular takes great care of me! My service advisor Sal in particular takes great care of me! More
by caseyis
December 21, 2024
I felt that the Manager, Daniel was very responsive to my situation and car needs. He took care of everything graciously! situation and car needs. He took care of everything graciously! More
by MADELINE_HELLER
Employees Worked With
December 20, 2024
Chris Myers was very nice and professional. My battery and tires were very expensive, however. My battery and tires were very expensive, however. More
by acshapiro
Employees Worked With
December 20, 2024
Cesar is always professional, friendly and efficient! ! Always have a pleasant experience at the BMW/Santa Monica dealership. ! Always have a pleasant experience at the BMW/Santa Monica dealership. More
by GRUEN.GLADYS
Employees Worked With
December 19, 2024
Getting through to service writers has often been frustrating. Playing phone tag or via text. If means of communication were faster it would benefit both sides. frustrating. Playing phone tag or via text. If means of communication were faster it would benefit both sides. More
by Rich83
Employees Worked With
Chris in service
December 19, 2024
In the past, I've had pretty good results. In this case, not. My brakes have been squealing, a lot, and I made the service appointment to try to resolve the issue. The long and short of it In this case, not. My brakes have been squealing, a lot, and I made the service appointment to try to resolve the issue. The long and short of it was "the brake pads are above the minimum standard that would prompt brake pad replacement, so we aren't replacing the brakes." Which is fine because I wasn't specifically concerned about the quality of the braking. As far as the squealing, which I was concerned with, the response was essentially "nothing we can do about it, period end of story." I expect more from BMW factory authorized service from a dealership than to tell me that I basically need to live with squealing brakes, which I continue to do. Mayber I'm wrong to expect more, but this was significantly disappointing. On the positive side, at least my car was available for pickup within a couple of hours, so I didn't have to wait long to not have the problem addressed. And the video of the brake pad inspection was clear and nicely done. More
by DRB
Employees Worked With
Advisor Pablo
December 19, 2024
The greeters are friendly, the service staff is efficient, and I am happy with the results. Well done and thanks to Chris who was especially helpful! efficient, and I am happy with the results. Well done and thanks to Chris who was especially helpful! More
by MRSMUSICENT
December 19, 2024
Working with this dealership was a pleasure. The sales team under Rich Clark are friendly, knowledgeable and very accommodating. There is a great inventory to choose from. The sales team under Rich Clark are friendly, knowledgeable and very accommodating. There is a great inventory to choose from. More
by VTRIFFIN
Employees Worked With
