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Santa Monica BMW
Santa Monica, CA
1,558 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,558 reviews
May 27, 2024
Wonderful customer service. The staff helped me when I needed it most. I’ll never forget the 11th hour save. Thank you! The staff helped me when I needed it most. I’ll never forget the 11th hour save. Thank you! More
by triciataghon
Verified CustomerEmployees Worked With
May 26, 2024
Very efficient, respectful, and professional. We wanted to lease a car without any hassles or long negotiations. We were able to arrive at the final price from our home via text. Finance and sign We wanted to lease a car without any hassles or long negotiations. We were able to arrive at the final price from our home via text. Finance and signing at the dealership took less than an hour. More
by CAROLYN.KEEN
Employees Worked With
Jonathan Ruiz
May 25, 2024
Excellent, patient, knowledgeable staff; willing to take the time for “training” on all features and help with settings, etc. Gary was excellent!! the time for “training” on all features and help with settings, etc. Gary was excellent!! More
by KATE.BLOOM714
May 24, 2024
Always great service. My 8 year old 330E still runs great! Will continue to use SM BMW for my service needs. My 8 year old 330E still runs great! Will continue to use SM BMW for my service needs. More
by angusmcg1961
Employees Worked With
May 24, 2024
My service adviser Alex was the best; he saw me close to my reservation time, didn't try to upsell products, was friendly and professional, and contacted me when my vehicle was ready. I was there for a safe my reservation time, didn't try to upsell products, was friendly and professional, and contacted me when my vehicle was ready. I was there for a safety recall which was supposed to be free, and it was. Yay! More
by DECOOK29
Employees Worked With
Alejandro Mancias
May 23, 2024
Terrible customer service related to rental car arrangements. Did not offer uber and told me that BMW was not affiliated with any rental car companies in the area. When i got to Enterprise they tol arrangements. Did not offer uber and told me that BMW was not affiliated with any rental car companies in the area. When i got to Enterprise they told me they offer pick up and drop off at BMW and exclusive rates for BMW customers. Everyone at BmW was absolutely miserable and not helpful a More
by MWOLKOVE10
Employees Worked With
Did not get any names
May 23, 2024
They charged me $1,000. 00 for an oil change, replacing the oil filter, inspecting my brake pads, and inspecting my tires. I feel like I really got ripped off. 00 for an oil change, replacing the oil filter, inspecting my brake pads, and inspecting my tires. I feel like I really got ripped off. More
by JLDISONTHEGO
Employees Worked With
Service Dept
May 21, 2024
Great service, easy process. Jose was thorough and patient thru all steps. Great Car! I'm looking forward to going back when my lease is up on my Mercedes. Jose was thorough and patient thru all steps. Great Car! I'm looking forward to going back when my lease is up on my Mercedes. More
by DTOWNSEND853
May 21, 2024
it was really helpful to get the full video update! they also did a full check to recommend any other repairs. uber service is great and texting speedy updates they also did a full check to recommend any other repairs. uber service is great and texting speedy updates More
by EHWANG827
Employees Worked With
Service dept
