Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,755 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,755 reviews
October 12, 2024
Exceptional service. Friendly, lovely personality, quick and efficient It was a pleasure working with you. Thank you Friendly, lovely personality, quick and efficient It was a pleasure working with you. Thank you More
by HEATGAB2
Verified Customer
October 10, 2024
Good experience. Good idea with the pay online. But I waited an inordinate amount of time to get my loaner car and it was a bit disorganized dropping it off. No one i Good idea with the pay online. But I waited an inordinate amount of time to get my loaner car and it was a bit disorganized dropping it off. No one is at the desk. One man took the fob and another cane to ask me where it is. It would be nice if you could do a little better cleaning the car. I’m also glad Manfred is no longer there. He was nasty. The new guy was great More
by JLEGON11
Employees Worked With
October 09, 2024
Routine service was a pleasure as usual. The car was completed when promised, and very clean. The car was completed when promised, and very clean. More
by rsb451
October 09, 2024
Alex's assistance was excellent and very helpful! I will come back for my next service. I will come back for my next service. More
by ALBERT THOMAS
Employees Worked With
October 06, 2024
Unfortunate customer service. After being unable to get in touch with my customer service rep virtually for a repair to something I had just been in for less than 2 weeks prior, I After being unable to get in touch with my customer service rep virtually for a repair to something I had just been in for less than 2 weeks prior, I made an appointment online. They refused to look at my car for 5 days under my service representative was back from time off (and gave no advance warning of this). I then had to chase for multiple days to get updates on the status of my car. It was in the shop for 9 days just to replace a headlight and fix my wiper fluid system. More
by schoch.sara
Employees Worked With
October 06, 2024
Very nice service as always. Best service from Chris and we love coming back each time Best service from Chris and we love coming back each time More
by PARISSACHUBAK
Employees Worked With
