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Santa Monica BMW
Santa Monica, CA
1,754 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,755 reviews
October 18, 2024
Loaner car was ready and my car was repaired. Car service team was really great too! Car service team was really great too! More
by DENISEWEAVER
Verified CustomerEmployees Worked With
October 17, 2024
Alex was great in getting me the best offers available as was the whole experience servicing my X4 whether it was the convenience, the speed or the quality of the work was the whole experience servicing my X4 whether it was the convenience, the speed or the quality of the work More
by jacob39
Employees Worked With
Alejandro in service
October 16, 2024
I thought the entire operation was slow, not efficient and not reliable. No one in charge. and not reliable. No one in charge. More
by DONALD20
October 15, 2024
I was helped quickly and my car was done earlier than predicted. It was fine right. predicted. It was fine right. More
by hugtdbear
Employees Worked With
October 15, 2024
BMW service in SM was very detailed, gave me the options and was able to get it all done in one day. and was able to get it all done in one day. More
by GARY@DWPRESENTS.COM
Employees Worked With
October 14, 2024
The dealership are efficient and professional. I bought a certified pre-owned, and Jay was incredibly helpful. I bought a certified pre-owned, and Jay was incredibly helpful. More
by Muyao
October 12, 2024
I said yes to recommending smbmw as it’s normally very good. Making the appointment was easy, not Alex. I brought my car in at correct time, even a few min early. They could not locate Alex and I was told good. Making the appointment was easy, not Alex. I brought my car in at correct time, even a few min early. They could not locate Alex and I was told I could take a seat in the lobby to wait until he was back. (Already sitting,I use a wheelchair🤓.) After a bit the other person waiting for him was helped and then someone took my car in. I get a call from Alex later to pick up my car. He apologizes for bringing gone. Okay. I tell home I will be there in ½ hour. I leave my house at the ½ hour mark and roll to BMW. I go in and ask the first guy I see if he is Alex. He tells me where I can pick up my car and I just wanted to meet him…he couldn’t care less. Mouth full of something. Go to cashier to check out and they do not have my paperwork. I magically get a phone call after the cashier paged him with the info (didn’t pick up.) honestly I have to say I normally meet so many nice employees here. What has changed? Even tried to have a conversation with the lady at the reception desk…ARG. The world is spinning backwards. Nice coffee though. More
by TRACIEGAR
Employees Worked With
Alex in the intake for service department
October 12, 2024
The salesperson, Kyle was very efficient and reviewed everything w me very patiently. He’s an excellent salesperson! Thank you! everything w me very patiently. He’s an excellent salesperson! Thank you! More
by ANGELAKHAVAN
Employees Worked With
