Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Santa Monica BMW
Santa Monica, CA
1,752 Reviews
About Santa Monica BMW
New BMW Inventory
Finance Center
Contact Us
Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,752 reviews
November 08, 2024
Our car was ready and no one came to let me know. Wasted 1/2 hour waiting till I approached someone and was told the car has been ready for more than 1/2 hour. Wasted 1/2 hour waiting till I approached someone and was told the car has been ready for more than 1/2 hour. More
by HWEETIN.BAN
Verified CustomerEmployees Worked With
November 07, 2024
Excellent service, very professional and courteous. Very efficient and helpful. Very nice service department, and also very clean. Very efficient and helpful. Very nice service department, and also very clean. More
by CHRISM24
Employees Worked With
November 07, 2024
Clean, efficient, friendly and helpful. Loved the video and explanation for the question I had. and the Uber service was super quick! Loved the video and explanation for the question I had. and the Uber service was super quick! More
by wgreenfield
Employees Worked With
November 05, 2024
The service is very relaxed about timing. No rental They now even charge for a ride to my house. Level of service has gone down . Took 20 mins to get my car called up after I came to p No rental They now even charge for a ride to my house. Level of service has gone down . Took 20 mins to get my car called up after I came to pick up. Overall poor service . Feels like they don’t care. More
by SC1
Employees Worked With
Cashier and porter plus service advisor
November 05, 2024
Amazing experience from Ivan & Del at SM BMW. I got the i4 that I was looking for and they made me feel very comfortable throughout the whole process. True professionals at SM BMW, I highly recom I got the i4 that I was looking for and they made me feel very comfortable throughout the whole process. True professionals at SM BMW, I highly recommend working with their team! More
by GNakhla
November 05, 2024
Working with Patrick has been by far the best experience when it comes to buying a car! He is professional and takes time to put you in the right car that will be a fit for you. Go to Patrick! when it comes to buying a car! He is professional and takes time to put you in the right car that will be a fit for you. Go to Patrick! More
by robinson3
Employees Worked With
Patrick
November 05, 2024
Jose was wonderful. Explained a lot of the intricacies regarding the car. Was very patient with us An excellent employee!! Explained a lot of the intricacies regarding the car. Was very patient with us An excellent employee!! More
by 813neticam
Employees Worked With
Did not work with himself
