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Santa Monica BMW
Santa Monica, CA
1,532 Reviews
About Santa Monica BMW
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Welcome to Your BMW Dealer in Santa Monica
Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family.
At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,532 reviews
January 18, 2023
I was not happy with the service I received. My vehicle which is still fairly new 2021, would not start and was towed-in. They had no loaner vehicles available, they told me there was a 3 week My vehicle which is still fairly new 2021, would not start and was towed-in. They had no loaner vehicles available, they told me there was a 3 week waiting list for a loaner and it's pouring rain out. i missed a day of work due to unreliable tow via roadside assistance. I saw a loaner vehicle on site not being used and more were coming in as people were returning them but they would not accommodate me and I have been a long time loyal customer. The quality at this dealership has been declining over the last few years. When my vehicle was ready for pick up they gave it back to flithy, it was no longer raining so that couldn't have been the excuse. I will not be taking my vehicle back here for any future servicing. More
by TIANASTREET
Verified CustomerEmployees Worked With
January 18, 2023
Thank you very much for your help with my extended warranty. I really appreciate all of your excellent service. warranty. I really appreciate all of your excellent service. More
by SOUNDTRACKCounsel
January 18, 2023
SMBMW took care of my car and was very transparent throughout the entire process. I also appreciated that the dealership held onto my car for a few days while I was out of town for work. throughout the entire process. I also appreciated that the dealership held onto my car for a few days while I was out of town for work. More
by MBACOB
Employees Worked With
Cesar
January 18, 2023
SM BMW is the greatest. Danny and Cesar and the entire team are beyond fantastic. Danny and Cesar and the entire team are beyond fantastic. More
by KLEINJL
January 17, 2023
Cesar was great. Very helpful and resourceful. Good communication which is consistent with prior visits and working with him. Very helpful and resourceful. Good communication which is consistent with prior visits and working with him. More
by nichol.s.shuart
Employees Worked With
Cesar Pleitez
January 17, 2023
Cristal was wonderful. Extremely helpful. Prices are outrageous. Waited a while for car to be delivered in street. They forgot about me… Extremely helpful. Prices are outrageous. Waited a while for car to be delivered in street. They forgot about me… More
by bartbnow
Employees Worked With
January 17, 2023
Chris handled my Service Repair very well. He was clear and responsive. I have always had a good experience. He was clear and responsive. I have always had a good experience. More
by SHANNONXYZ
Employees Worked With
