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Santa Monica BMW

Santa Monica, CA

4.2
1,794 Reviews
About Santa Monica BMW New BMW Inventory Finance Center Contact Us Welcome to Your BMW Dealer in Santa Monica Ready to get behind the wheel of a smooth, sharp, and performance-driven BMW? Then we’re here to help you at Santa Monica BMW. The moment you enter our dealership, our staff puts you and your needs first. We always work our hardest to ensure we find the vehicle of your dreams, answer all questions you have, and ensure you leave our dealership feeling like a member of our family. At Santa Monica BMW, we’re also here to answer all your financing questions. We’ll even help you find the right ride for the right price. When it’s time for auto repairs and maintenance, our service center stands ready for anything that pops up. Visit us today and test drive any vehicles that stand out to you, and feel how each ride will elevate your cruises, commutes, and adventures.
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1127 Santa Monica Blvd

Santa Monica, CA

90401

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Showing 1,794 reviews

April 01, 2025

Was told it would be 2 1/2 hours wait for me as a “ waiter”. Car was done in about an hour More

by marv527
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Do not remember name of Service Advisor
March 30, 2025

It was a great and easy experience. Everyone was very nice and helpful. I am very satisfied. More

by DCK404
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Everyone was helpful, kind and professional. Really great service from start to finish. I just didn’t get the call when my car was ready but everything else was amazing. More

by loniaguha
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

These are the fifteen words that I am required to write, so there they are. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

No communication with customer No car wash Door opener not paired Your link didn’t play anything to me. Doesn’t work Car was not ready at 5pm More

by RBURGHDORF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Shane stayed on top of the work - the techs were great, and price was very fair. More

by rhosco
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Shane
March 28, 2025

Because it was going to take longer to have our 2002 Z3 M Coupe serviced, due to only a handful of mechanics experienced with the older model, Alex Macias arranged for a loaner car. The cleanliness & organi More

by MJLUDWIG
Service Price Transparency
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Macias
March 27, 2025

They were honest and friendly. I liked that they took good care of me and my car. More

by jkann
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Good communication and friendly. Didn't have to wait too long for drop-off or pick-up. More

by BDIVORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Poor communication, poor time management, unclear inspection videos and does not provide consistent inspection list with quotes. More

by HAIL3Y.PARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shane
1
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