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Santa Fe BMW

Santa Fe, NM

4.7
154 Reviews

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 154 reviews

August 03, 2024

They restored my 1998 R1200C to excellent working condition. Fantastically quick turnaround time. Sam, Brett, and Dave are great to work with, honest, and competent. Highly recommended Santa Fe BMW M More

by geobiker.r1200c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, Brett, Dave
Aug 07, 2024 -

Santa Fe BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2024

Very nice sales people and new service team very competent - they took care of me when I had an appointment and had to wait for car yet had a time crunch More

by Ljbrancatomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan,James
Aug 02, 2024 -

Santa Fe BMW responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2024

When ever I have work done on my motorcycles, I expect the best. BMW of Santa Fe has always met my expectations. They are my go to sales, service and parts dealer for my motorcycles. More

by Prowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Serrano, Brett and David.
Jul 28, 2024 -

Santa Fe BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 19, 2024

I would like to review Santa Fe BMW for their great service department. We were on vacation in Santa Fe “we love their New Mexican food “and had a problem with our X5 so we went to this dealership for More

by slycraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Trevor
Jul 20, 2024 -

Santa Fe BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Santa Fe BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2024

My first time in with my 430 i. I was treated very well. I look forward to my return trip. More

by Vwarren5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
Jul 15, 2024 -

Santa Fe BMW responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

Sam and his team are very helpful and clearly know what they’re doing. Sam took the time to explain a few technical details and I really appreciated that. More

by haley.a.holm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 15, 2024 -

Santa Fe BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Very courteous, respectful. Their knowledge of the cars is understandable to me the customer. I appreciate how welcoming they are More

by Roxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra James Joel
Jun 15, 2024 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2024

Nice people, good service, great cars… thank you! This is my second car from them, and I’m still happy with the dealership. More

by tonymalmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estevan and Trevor
Jun 13, 2024 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

Well it’s always a good time at Santa Fe BMW it would’ve been nice if he would’ve excepted my $25 discount for my oil change she said I was already discounted but the day after I got another coupon saying t More

by billyq1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jun 10, 2024 -

Santa Fe BMW responded

Thank you for bringing this to my attention. I apologize for not informing you about another discount for your next service visit with us. I would like an opportunity to fix this and to earn your business, please contact me at pday@group1auto.com. I look forward to speaking with you. Patrick Day, General Manager

Jun 10, 2024 -

billyq1971 responded

I can be reached at 303-514-8961, my email is billyq1971@gmail.com, I’m not really sure what type of response you wanting from me at this point. I will wait on any other offer that you have. Thank you for your response to my concern.

Jun 12, 2024 -

Santa Fe BMW responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

June 07, 2024

I was there 2 1/2 hours with a scheduled oil change. I was because they all took lunch the same time More

by knsmith7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 17, 2024 -

Santa Fe BMW responded

I appreciate you taking the time to inform me about your recent oil change. I deeply regret any inconvenience you may have encountered due to how long it took to complete. I would like the opportunity to make things right and restore your trust as a valued client. Please reach out to me using the co ntact information provided. Thank you for your feedback, and I’m looking forward to understanding more about what took place during your experience. Patrick Day General Manager pday@group1auto.com

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