Santa Fe BMW

There were service employees at the service desks! Last visit none - one of them last time was mostly flirting in the service bays. Got a car wash without begging. The first phone call was not good Last visit none - one of them last time was mostly flirting in the service bays. Got a car wash without begging. The first phone call was not good. She was abrupt, told me I could not wait, I could not get a loaner. When I called to change the appointment, the next person, maybe Espinoza? Was very nice and very helpful. This website is jumpy and challenging. More

Robert provided excellent customer service kept me informed and I was very pleased with my experience at Santa Fe BMW. informed and I was very pleased with my experience at Santa Fe BMW. More

Patrick helped me get my car fixed at the right price. Kudos to him for a great job! Kudos to him for a great job! More

These guys are the best! ! Serviced my bikes for years, always get me in for service when I need it, very accommodating and easy to work with, reasonable prices and great mech ! Serviced my bikes for years, always get me in for service when I need it, very accommodating and easy to work with, reasonable prices and great mechanic. Highly recommended!! More

Great place to do business with. Always courteous and helpful. Brett in parts and Sam in service are very helpful and knowledgeable. Have recommended them to all of my friends that o Always courteous and helpful. Brett in parts and Sam in service are very helpful and knowledgeable. Have recommended them to all of my friends that own BMW motorcycles. Keep up the good work guys. More

Appalled at the customer service provided. Every time I’ve come it’s never the same advisor. They are in a hurry to give you a quote but when there’s no follow up letting you know what the fin Every time I’ve come it’s never the same advisor. They are in a hurry to give you a quote but when there’s no follow up letting you know what the final price is until you return to the dealership. More

Always on time, friendly, and a good value. I did notice that my vehicle still says “service needed in 1,100 miles so someone did not reset I did notice that my vehicle still says “service needed in 1,100 miles so someone did not reset More

F Dude to the consistently excellent management of the service department’s office team by Trevor Espinosa, and it’s top quality mechanics, I have been a loyal customer of this dealership for nine years n service department’s office team by Trevor Espinosa, and it’s top quality mechanics, I have been a loyal customer of this dealership for nine years now. Mr. Espinosa always takes care to ensure that your services are top quality. He is also familiar with Occam’ Razor ( the best solution to any problem is likely to be the most direct and least costly one). I always recommend Santa Fe BMW when people ask about good auto service. More

Wonderful service at Santa Fe BMW. My wife and I were traveling from LA to DC over multiple days. The cars front tires seemed pretty dead and unstable. Sons car! We called and they fit My wife and I were traveling from LA to DC over multiple days. The cars front tires seemed pretty dead and unstable. Sons car! We called and they fit us in and we had the tires replaced. A big shout out to Estoban in Service who explained things patiently and we made some educated choices. Back to our travels now and feel much safer. Wonderful place to get any work done. More

Service was excellent, especially from my service rep, Robert. Because it had rained on my car, he arranged for another wash. Thank you! Robert. Because it had rained on my car, he arranged for another wash. Thank you! More