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Santa Fe BMW

Santa Fe, NM

4.7
171 Reviews

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 171 reviews

February 04, 2025

Very fast process getting everything done. Car was ready to go or pick up after test driveSalesman knew everything about the car. More

by tdugger1958
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew and James. Ivan in financing
January 30, 2025

Everyone is always helpful. Friendly. Our last service was fast, we didn't have to wait long since we travel 3 hours. More

by rstarr4618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 03, 2025 -

Santa Fe BMW responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2025

Trevor was great when I brought my car in, but I asked that they check the air in the tires while performing the $650 of repairs that I approved (above the $200 reason I brought the car in for to begin wi More

by Susanne S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 22, 2025 -

Santa Fe BMW responded

Hi Susanne, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (505) 303-7700 so we can work towards a resolution.

January 19, 2025

Trevor was a fantastic Service Rep. Knowledgeable, responsive, and easy to work with. He even worked late and on Saturday. More

by skigillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa
Jan 21, 2025 -

Santa Fe BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Santa Fe BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Santa Fe BMW is the most professional dealership I have ever dealt with in many years. They are fair to customers and all work completed on time and cost More

by bedfordflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa
Jan 18, 2025 -

Santa Fe BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

I’ve never dealt with a better car service than BMW in Santa Fe. Trevor at Santa Fe BMW is a stellar employee . He’s made my life easy when I have to have service scheduling a car for me since I’m a singl More

by cwproyect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 04, 2025 -

Santa Fe BMW responded

Hello, we are so happy to read such a great review about Santa Fe BMW! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 03, 2025

Long time customer & always been apprised of car situation Good service and nice people Trevor is great… More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 05, 2025 -

Santa Fe BMW responded

Hi Nic, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 03, 2025

The service representative explained everything they were doing and the costs, and the work was done rapidly More

by nancy.mccormick575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 05, 2025 -

Santa Fe BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Service was complete and done in accurate time. Travis was very helpful and extremely responsive. My experience overall was great!! More

by sharonpalestine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 02, 2025 -

Santa Fe BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Santa Fe BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2024

I was very pleased with the overall professionalism. They were also sensitive to my needs regarding the time frame. When I picked up my car the serviceman was very informative about my car’s general mec More

by mhegarty11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 28, 2024 -

Santa Fe BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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