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Santa Fe BMW

Santa Fe, NM

Overview
Reviews
4.7
183 Reviews
Call Dealership (505) 303-7700

2578 Camino Entrada

Santa Fe, NM

87507

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Showing 183 reviews

March 29, 2025

People in service department want to make sure their customers leave happy! Sad their isn’t a showroom here in Santa Fe for Mini. More

by almac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdalla
Report | Print
Mar 29, 2025 -

Santa Fe BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

Misinformation. Rude sales manager. Service representative not completely honest. Expensive. There was a quick appointment. More

by Erie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No
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Apr 01, 2025 -

Santa Fe BMW responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Patrick Day General Manager Santa Fe BMW (505) 303-7751 pday@santafebmw.com

March 21, 2025

Everyone there were very nice and helpful. I will definitely recommend them. It was great to meet everyone. More

by sandykaye703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Day
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Mar 22, 2025 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Trevor service advisor is the best. Parts staff are terrific. Susan in sales is also terrific. Very happy with the overall service I have received in the past 6 plus years. More

by Leeroga2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Espinosa
Report | Print
Mar 22, 2025 -

Santa Fe BMW responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

A wonderful team, great atmosphere, fast and efficient service and nice refreshments while you are waiting! More

by Lexi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Mar 22, 2025 -

Santa Fe BMW responded

Hi Lexi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

March 16, 2025

Trevor was very friendly and helpful as soon as we walked into the dealership. We will be back More

by aa68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Mar 19, 2025 -

Santa Fe BMW responded

Hi, we're happy you found Trevor to be so supportive during your experience here at Santa Fe BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 05, 2025

The dealership needs more staff. It appears that the advisers are overwhelmed with too much work and unable to respond to phone calls in a timely manner. I waited 15 minutes on hol More

by raqueli.f7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Mar 08, 2025 -

Santa Fe BMW responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Patrick Day General Manager Santa Fe BMW (505) 303-7751 pday@santafebmw.com

February 21, 2025

Everyone professional and got the work done in the time they told me. Mlalso answered questions and helped me make changes in my Driver settings More

by merviannat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ROBERT
Report | Print
Feb 23, 2025 -

Santa Fe BMW responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

My husband brought my car in to replace a tire. This dealership has serviced our BMWs for the 15 years in New Mexico. They are reliable, efficient and excellent in every way. We continue to be h More

by smhouck48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not know
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Feb 24, 2025 -

Santa Fe BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

I really enjoy my encounter with the personal. A special thanks to the young man who was coordinating the services. His reception and his dedication to please the customer was commendable. More

by suzannegaulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Report | Print
Feb 19, 2025 -

Santa Fe BMW responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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