Santa Fe BMW
Santa Fe, NM
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The dealership is well organized and our sales person, Abraham was very attentive and very knowledgeable. He knows the models well and took plenty of time explaining everything. The finance department was Abraham was very attentive and very knowledgeable. He knows the models well and took plenty of time explaining everything. The finance department was personable and low pressure and also explained all of the plans well. More
Friendly, pleasant, helpful. They explained to me how my key fob worked, I asked them if they would check my car to see if it needed anything else such as brakes, etc., and they They explained to me how my key fob worked, I asked them if they would check my car to see if it needed anything else such as brakes, etc., and they did check. I just needed an oil change. They explained how the computer system in my car worked. And I also got a free car wash. More
We drove from Chicago, visiting Santa Fe, when my 2017 X5M’s MMI system stopped working. No information on the screen and no audio media working whatsoever. I went to Santa Fe BMW, they assessed the probl X5M’s MMI system stopped working. No information on the screen and no audio media working whatsoever. I went to Santa Fe BMW, they assessed the problem and necessary fix, ordered and installed a new head unit, and all is right with the world again. This process took a while since getting parts to Santa Fe is a longer process than it would have been in Chicago, but I was kept well-informed and was given a brand new 230xi to use while the work was being done. That car was a lot of fun to experience! Thank you Abdullah and the service department for putting us back on the road. More

