
Santa Fe BMW
Santa Fe, NM
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I have bought several cars at BMW Santa Fe. With the exception of one occasion, I have always been a satisfied customer. My appointment this morning did not disappoint. Abdallah was courteous With the exception of one occasion, I have always been a satisfied customer. My appointment this morning did not disappoint. Abdallah was courteous and kept me informed during my wait. More
Trevor was great as always. He kept me informed throughout the day and went the extra mile when it came to finding an out of stock battery. He kept me informed throughout the day and went the extra mile when it came to finding an out of stock battery. More
My service was fine. I would suggest a better online scheduling form. Just have “check up” or regular maintenance.I don’t want to choose things to be done- I’m not sure I would suggest a better online scheduling form. Just have “check up” or regular maintenance.I don’t want to choose things to be done- I’m not sure what needs are for general check up until they look! More
Phones are answered immediately, scheduling service appointments is smooth & easy, everything is organized and on schedule. I was especially impressed with the appointment scheduler/over-seer, Abdalla appointments is smooth & easy, everything is organized and on schedule. I was especially impressed with the appointment scheduler/over-seer, Abdallah Safi. I received texts and phone calls alerting me to the progress being made, reports of unexpected items that needed repair, when work would be completed, etc. I complimented Mr. Safi in person for his cordiality, organization, and communication. His supervisor heard my compliments and agreed. This has been the most satisfying auto service experiences I’ve ever had. The dealership’s system is to be commended, and the owners could not ask for a better face to represent the dealership and the service department to the public than Mr.Safi. Thank you!! More
I have purchased 3 vehicles from Santa Fe BMW, and my daughter just purchased one 2 weeks ago. Patrick Day is an amazing manager he works with you to make the deal come through to a win win for both pa daughter just purchased one 2 weeks ago. Patrick Day is an amazing manager he works with you to make the deal come through to a win win for both parties. Domacio is great to work with also. He has strong customer service skills. He answered all my questions. More
The service was very good. This time my service was very expensive. It was a shock but the BMW representative was exceptional at explaining everything. This time my service was very expensive. It was a shock but the BMW representative was exceptional at explaining everything. More
Comfortable service waiting area, excellent service manager checked my car in promptly and kept me apprised of status of service, and I was out in a reasonable time. manager checked my car in promptly and kept me apprised of status of service, and I was out in a reasonable time. More