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Santa Cruz Toyota - Service Center

Capitola, CA

4.4
538 Reviews

538 Reviews of Santa Cruz Toyota - Service Center

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September 09, 2025

Son muy amables y hicieron un trabajo excelente en mi vehículo. Yo se los recomiendo More

by Maria Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Santa Cruz Toyota responded

¡Muchas gracias!

September 09, 2025

DID WORK OK. TRIED TO UPSELL ME ON WORK DUPLICATING WHAT HAD ALREADY DONE.WATH OUT More

by pdennis13175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share this with us. We appreciate the feedback, which will help us improve, and hope to see you again.

September 09, 2025

Mark was very helpful & did a great job with my service appointment. He is very knowledgeable & helpful. He kept me updated on the progress of my truck. More

by cnminuti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team truly enjoyed having you here, and we hope to see you again.

September 09, 2025

Santa Cruz Toyota Service provides a welcoming, friendly, and efficient environment to service your car. More

by chris@ccbryant.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve L.
Sep 10, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business!

September 08, 2025

Would highly recommend going through the Costco Auto Plan. Misael, Robin, Tom and Chris were a pleasure to work with. More

by deveramtm
Recommend Dealer
Yes
Employees Worked With
Tom Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misael Dagio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and recommendation! Our team looks forward to your next visit!

September 06, 2025

Excellent care as always! All service personnel are courteous, welcoming and efficient. I am always confident having my care serviced here. And I love the popcorn! More

by kimi47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2025 -

Santa Cruz Toyota responded

We appreciate the 5-stars and your business! Our team is always here to help, and we hope to work with you again!

September 05, 2025

They didn't change my air filter again and they didn't mix any Windex in the windshield cleaner water other than that no problem but I'm not happy More

by peterdegnan94
Recommend Dealer
No
Employees Worked With
They didn't change my air filter
September 04, 2025

We highly recommend Santa Cruz Toyota. Great customer service, super friendly, easy get in and get out with the BEST shuttle drivers. Thank you! More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trudell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation, Nikki! Our team truly enjoyed having you here, and we wish you all the best. See you next time!

September 03, 2025

We just wanted to thank Richard Bravo, for treating us like family. From the moment we spoked on the phone, he was very sincere and instrumental in finding us our new car. We also wanted to put in a good More

by Kubankat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! Our team is always here to help, and we hope to see you again.

September 03, 2025

Knowledgeable, friendly, accommodating, thorough. A+++ I can’t thank Mark Schulz enough for taking the time to explain to me every detail. More

by jmgaleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schulz service advisor
Sep 04, 2025 -

Santa Cruz Toyota responded

Thank you for the great review and your business! See you next time.

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