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Santa Cruz Toyota - Service Center

Capitola, CA

4.4
537 Reviews

537 Reviews of Santa Cruz Toyota - Service Center

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September 15, 2025

The remodeled waiting room is very nice. I am glad you kept the popcorn machine. Service was fast. More

by margiecarter1110
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2025

Amazing customer service from Mike! Very professional and always timely. We live bringing out vehicles to Santa Cruz Toyota More

by José P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
September 14, 2025

Mark is the best! Can trust that the work done is safe and accurate. Very friendly and courteous staff. More

by hatficon70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding rating and your business! Come on back to see us!

September 13, 2025

Thank you, friendly,kind & professional. I received good guidance on repairs & maintenance for my vehicle. More

by declined3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

September 12, 2025

Absolutely amazing experience dealing with the best team for car buying. Can not thank Joey Nathan and Simon enough for always taking care of me and making things happen. Even Pablo for all the help. Servic More

by nicholasgibson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Lopresti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Bachir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! Our team hopes to see you again!

September 12, 2025

Easy to schedule. Completed work in a timely manner. Very happy with the service. Service personnel were very helpful. More

by spotted-league
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Sep 15, 2025 -

Santa Cruz Toyota responded

Thank you for the outstanding review and your business! Our team wishes you many happy miles, and we hope to see you again!

September 11, 2025

Took advantage of me. Totally scammed me. Example: charged me to check my exterior lights. Really? They have sensors which would tell me for free. Wanted $1200 to replac More

by somoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None.
September 11, 2025

I really like the whole setup at Santa Cruz Toyota, open clean and comfortable, plus if you have to wait snacks. Easy access from Hwy 1, tucked off the main roads, lots of parking. No price surprises on r More

by Dvweygand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Santa Cruz Toyota responded

We appreciate the feedback and your business! Our team is here for any future needs, and we hope to earn your business again!

September 11, 2025

Above and beyond the whole team is absolutely amazing. This is my 8th vehicle purchase from them. I don’t go anywhere because it’s just so nice working with Santa Cruz Toyota. Just really a truly amazing More

by nicholasgibson09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Jeffers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Said
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Bachir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business! We wish you all the best and look forward to your next visit.

September 09, 2025

Son muy amables y hicieron un trabajo excelente en mi vehículo. Yo se los recomiendo More

by Maria Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2025 -

Santa Cruz Toyota responded

¡Muchas gracias!

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