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Santa Cruz Toyota

Capitola, CA

4.4
720 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
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4200 Auto Plaza Dr

Capitola, CA

95010

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Showing 720 reviews

October 10, 2025

It was nice visit, they were very professional and do my car service really quick More

by guatereu1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

October 10, 2025

Very professional and friendly went up and beyond the call of duty to work with a local machine shop to fix the motor in my forerunner More

by Snakeyes
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giselle Aviles
Oct 10, 2025 -

Snakeyes responded

Giselle, Five stars thank you for the multiple updates along the way kept me in the loop with the process of rebuilding the engine

Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review! Our team truly enjoyed having you here, and we hope to see you again.

October 10, 2025

I am always pleased when i take my cars there. Mark is very good. He always explains everything clearly More

by rosalindam14690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

October 09, 2025

Safety check Car was making weird sound l, had to make sure everything was good to go before driving to San Diego More

by Plazadolores
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Oct 10, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

October 09, 2025

Dealership is clean Service writers try to sell expensive services and do not tell is coupons More

by Lesfblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Maciel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Santa Cruz Toyota responded

We appreciate your feedback on your visit. Our team hopes to earn your business again.

October 08, 2025

I was given up to date details on my car. I thought my brakes needed fixing and that was not the case. More

by annbilson13
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Mundt
Oct 09, 2025 -

Santa Cruz Toyota responded

Thank you so much for the 5 stars and your business! We are always here to help and hope to see you again.

October 08, 2025

I have bought a lot of Toyota cars in the past and Santa Cruz Toyota was the best to work with by far! All my future cars will go through them. More

by gbaxter960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris was outstanding looking after me and I hope he’s still there when I bring my kids in for a new car
Oct 09, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! See you next time.

October 07, 2025

The technicians needs to do a better job on retesting what he repairs. He changed the cabin filter and was not installed properly. When I turned on the air, it made big noise. Today is still making noise More

by floresclara135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2025

They were very helpful and did not pressure me, answered all of my questions clearly. I got a fair deal for my trade in and am very happy with the transaction. More

by mmd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Casillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brabo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

October 07, 2025

Great customer service. Fast, friendly, curtious, kind s employees. Clean environment. Love the shuttle service. Good environment and love the snacks. More

by paulino0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2025 -

Santa Cruz Toyota responded

We appreciate the 5-stars and your business! Our team is always here to help, and we hope to see you again.

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