Back

Santa Cruz Toyota

Capitola, CA

4.4
720 Reviews
Our experienced team of sales and service professionals is ready to be of service to you. Whether purchasing a New Toyota, a Quality Used Vehicle, or having your car serviced…we look forward to being of service to you. Doing business through the eyes of our customers is the vision that drives our business. Providing a more positive experience by realizing the customer’s needs first and foremost, our primary commitment is to ensure your complete satisfaction in every way, every day. Our number one commitment is always your complete satisfaction and that’s why we enjoy a high percentage of repeat customers year after year. From all of us at Santa Cruz Toyota, we appreciate having the opportunity to count you among our valued customers and extend our thanks for your continued patronage. Please Contact Us should you have any questions. Thank you!
Contact Dealership

4200 Auto Plaza Dr

Capitola, CA

95010

Directions

By Type

Showing 720 reviews

October 14, 2025

I was very pleased with the res[onse and the prediction of time. Well done! More

by anne.kobel
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2025

The service advisors are friendly, helpful, and knowledgeable. Giselle was fantastic. A great ambassador for the business. But the actual service techs concern me. Their work lacks attention to More

by Rimmshot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giselle Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector and Steve shuttle drivers were great
October 14, 2025

Rental car desk took my reserved Tacoma away. Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Hig More

by Steve Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Maciel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schultz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon five star
October 14, 2025

The dealership was very quick and easy and friendly. Especially Lea who communicated very well and met all my expectations More

by gild0
Recommend Dealer
Yes
Employees Worked With
Lea Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lea Clarke
October 12, 2025

I have been a Toyota fan for many years. I am always impressed with the car dealership in Santa Cruz County and I currently own a Toyota corolla and a Tacoma truck. The truck is twenty years More

by Suquie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you so much for the great review and your business! We will see you next time.

October 11, 2025

I had an issue with my tires after having just replaced them the week before. Initially there wasn't much that could be done since managers were not onsite on Saturday. Pablo took initiative to follow up. More

by cynthia.s.hannah
Recommend Dealer
Yes
Employees Worked With
Pablo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo Garcia
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding review and your business, Cynthia! It was a pleasure having you here, and our team hopes to see you again.

October 11, 2025

It very good I had over 30 words in the 1st statement Give Mike a raise More

by echolsrl
Recommend Dealer
Yes
Employees Worked With
Mike! He was great the way he handled everything, Like following thur on everything including correcting an error on receiving the wrong part!
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

October 11, 2025

So glad I came here! The whole experience was great. My car salesperson, Brent, was awesome. We took lots of test drives. He was supportive, not pushy, and helped me make More

by pattyfusari
Recommend Dealer
Yes
Employees Worked With
Chris Skog
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, my salesperson
Oct 13, 2025 -

Santa Cruz Toyota responded

We appreciate the five stars and your business, Patty! See you next time.

October 11, 2025

Sometimes a miss quote on the time frame for the service, but it is sometimes understandable More

by cptiii
Recommend Dealer
Yes
Employees Worked With
Devan
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

October 11, 2025

Toyota has great friendly employees. You can tell they really care about there customers. They are quick and efficient. More

by juan.sebastian.bedolla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2025 -

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

1
...