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Sansone Toyota

Avenel, NJ

4.9
3,566 Reviews

90 U.S. 1

Avenel, NJ

07001

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Showing 3,566 reviews

January 13, 2025

Massive dealership. You're first time you'll likely get lost on the lot. It's that big. However, they definitely take great care of you and work to make a good sale. My More

by yipecog778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Criollo
Jan 14, 2025 -

Sansone Toyota responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with Elias. Our team is dedicated to providing excellent service, even in our large dealership. We look forward to welcoming you back!

January 13, 2025

Gracias jovet por tu ayuda y por el buen servicio al clientes que tienes se los recomiendo More

by pjggarcia1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovet Kercado, Jovet Kercado
Jan 14, 2025 -

Sansone Toyota responded

¡Muchas Gracias! Estamos encantados de escuchar acerca de su experiencia positiva con Jovet y nuestro servicio al cliente. Su recomendación significa mucho para nosotros, ¡y esperamos poder servirle de nuevo!

January 12, 2025

Suranga Don, isn’t just a sales person. He actually cares about what we were looking for and helped us get the best price. He was patient and explained things to us calmly. He answered all More

by Mr. Pickles
Recommend Dealer
Yes
Employees Worked With
Suranga Don
Jan 13, 2025 -

Sansone Toyota responded

Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Suranga and our team. Your satisfaction means a lot to us, and we look forward to welcoming you back for your next vehicle purchase!

January 11, 2025

Today,I bought a new car from Sansone Toyota. Thanks to our excellent sales guy, Chidi Aliche who went above and beyond to give me a great price for my new car. He was very helpful, pleasant and More

by Gabrielaabril18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Jan 13, 2025 -

Sansone Toyota responded

Thank you! We're so happy to hear about your positive experience with Chidi at Sansone Toyota. Providing great service without the pressure is what we aim for. Enjoy your new car, and we appreciate your recommendation to friends!

January 10, 2025

When me I my husband work in the way Israel j Cabrera welcome us we love it he is the best I will definitely Recommend someone to SANSONE I know you have good Salesman but Israel is One of a kind. More

by YBMOM0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel J Cabrera
Jan 13, 2025 -

Sansone Toyota responded

Thank you! We’re thrilled to hear about your positive experience with Israel. He truly is a standout member of our team, and we appreciate your recommendation. Your support means a lot to us!

January 09, 2025

Service for oil change took over four to complete. Very disappointed. I was given an estimate of 90 minutes to 2 hours to complete.Service advisor was very understanding and very helpful. More

by Zman088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Barch
Jan 10, 2025 -

Sansone Toyota responded

Thank you for your review. We sincerely apologize for the wait time for your oil change and understand your frustration. This is not the experience we want for our customers. We also appreciate your kind words about our service advisor. Your feedback is important to us, and we'd like to address your concerns right away. At your earliest convenience, please feel free to contact our Customer Care Manager, Shaquasia Thompson, at sthompson@sansoneauto.com so we can ensure a better experience in the future. Thank you for your patience and understanding.

January 09, 2025

I had the pleasure of working with Mr. Israel J. Cabrera, a Sales Executive, and I couldn’t be more impressed with his professionalism and exceptional service. From the moment I met him, I More

by REDOCTOBER29971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Czerniawski, Israel J Cabrera
Jan 13, 2025 -

Sansone Toyota responded

We’re thrilled to hear about your positive experience with Israel. His dedication to customer service truly sets him apart. Your recommendation means a lot to us, and we’re glad you found the perfect car!

January 08, 2025

Had a good experience. Chidi Aliche was personable, professional and knowledgeable.We are happy with our auto. More

by henry.c.graf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Jan 09, 2025 -

Sansone Toyota responded

Thanks for the great feedback, Henry! We're thrilled to hear that Chidi provided you with such a positive experience. Enjoy your new vehicle, and we look forward to serving you again in the future!

January 08, 2025

I have been a Sansone Toyota customer for over 30 years , today I received a phone call from Israel Cabrera Sales Executive about very good offer on new car and I made a sales appointment right away with hem More

by Papouli1935
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestali Deleon, Stevenson De Jesus, Israel J Cabrera
Jan 10, 2025 -

Sansone Toyota responded

We’re happy to hear about your 5 star experience with Israel and the team! Congratulations on your first electric car! Thank you for your loyalty and recommendation—it means the world to us. Enjoy your new ride!

January 08, 2025

Chidi Aliche a very coprative guy and had a really good smooth deal very good service aswell More

by Asadh4287
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Jan 10, 2025 -

Sansone Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Chidi provided you with smooth and cooperative service. Happy driving!

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