Sansone Toyota

Janelica was so helpful in coordinating and aiding in the process getting me set up with my brand new Toyota! For my first experience with a Toyota dealership, they did an amazing job and highly recommend Sa process getting me set up with my brand new Toyota! For my first experience with a Toyota dealership, they did an amazing job and highly recommend Sansone and Janelica! More

Love my new vehicle and I appreciate everything that Janelica did to help me with the process Janelica did to help me with the process More

The attention to the clients are good. People are warm and friendly. Very good costumer service. People are warm and friendly. Very good costumer service. More

I had one of the best car buying experiences in my life. I bought a car at Sansone Toyota and I worked with salesman Chidi Aliche who was very helpful and informative without being overbearing. The entire t I bought a car at Sansone Toyota and I worked with salesman Chidi Aliche who was very helpful and informative without being overbearing. The entire team was awesome too -- Oscar, the finance manager, just everybody -- they all made the process smooth, answered all questions, and got me a good deal with zero pressure. I love my new Toyota Corolla. If you're looking to buy a car, Sansone Toyota should be your first choice in New Jersey. The whole team will take good care of you. More

Let’s see where should I start? If there was a rating less than one star, I would provide you with as many of those as possible. The person who checked me in at the garage at th If there was a rating less than one star, I would provide you with as many of those as possible. The person who checked me in at the garage at the desk located in the center in the garage and mechanic are some of the biggest thieves I’ve ever come in contact with in the public sector. First, the person who checked me in told me that the $420 in diagnostics test fees would go toward repair cost ($210) for repairing the steering angle sensor and the radiator ($210). The price I was going to be charged for having the steering angle sensor replaced was approximately $1500. To keep this story short. I’m going to jump right to the meat of it. I checked in at 8:30 AM and did not hear back about my vehicle until almost 1 PM. The only other issue I had at the time with my vehicle was that the radiator seem to be losing antifreeze. The diagnostic test confirmed what I already knew about the steering angle sensor. The steering angle sensor was going bad. The $210 diagnostics test was not going to be credited back towards the cost of repairing the steering angle sensor as I was told. This was the first lie. That meant the cost of repairing the steering angle sensor was going to be approximately $1700 which is ridiculous when the going costs is more like $1000. The mechanic tells the person that checked me in that I needed a new radiator system, which was approximately $1600 plus the $210 diagnostics which makes the cost approximately $1800. I was told that the problem with the radiator was that a small piece of metal that holds the spring and the other mechanisms to the radiator cap had fallen into the radiator. I know that this was a lie. How do I know this? I know this because I made sure two days prior that everything was placed back in there and nothing fell into the radiator. When I started to leave the dealership after refusing the services they recommended, the mechanic tells the person who checked me in that the radiator Cap was not going to hold pressure because the cap was bad. I found this very interesting because when I got my vehicle back I checked my radar cap before leaving the dealership and parts for the radiator cap (I have photos of it) were missing. I had to return inside to request from the mechanic, who is a big liar and a big thief who wears a stupid smirk on his face who probably was thinking he’s going to get over on someone that day. He’s the type of individual that’s going to have your dealership visited by some people to look for him because he’s the type that Trump talks about. Unfortunately, there’s only so much I can put into these little review windows so I’m going to move forward with what I’m going to do and, that is putting this on social media so that people know when they visit your dealership (I will be providing photos of the mechanic and the guy who processed me so, that people know that you have thieves working for you that you’re clearly aware of and you don’t do a xxxx thing about it. They were trying to steal approximately $2500 from me. As for the radiator, all I needed to do was purchase a new radiator cap for $11 which I purchased down the street from the dealership at the auto parts store. I want to add that when I arrived at the dealership, there were no other issues with my vehicle that needed immediate attention, specifically, my brakes. However, when I left the dealership soon after I found my break pads sounded like metal on metal. Can you guess why this happened. I and other people can. It cost me nearly $700 to have it repaired. This is something that I was not having a problem with before visiting your dealership. Based on my experience, you guys like to bring people in and drum up xxxxxxxx charges to steal as much from the customers as you can. The service advisor’s name is Aaron Goodwin and the technician‘s name is Miguel Solano. You’ll see their photos. I’m looking forward to putting this review on social media. More

Thank you Vinicio for all the knowledge and help you gave me on my new car. me on my new car. More

Thanks to Jose Yap, I was able to get my first vehicle, the service was excellent the service was excellent More

Excellent service from Guillermo Constante, thank you very much We are happy with our Toyota very much We are happy with our Toyota More

Miguel Guzman provided us with excellent service and inspired confidence when we purchase our car, thank you inspired confidence when we purchase our car, thank you More

I highly recommend Israel Cabrera at Sansone AutoMall. From the moment I contacted him, he was professional, knowledgeable, and genuinely helpful. He made the entire car-buying process simple and stress-f From the moment I contacted him, he was professional, knowledgeable, and genuinely helpful. He made the entire car-buying process simple and stress-free. If you're shopping for a new or used vehicle, ask for Israel! More