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Sansone Toyota

Avenel, NJ

Overview
Reviews
4.9
3,624 Reviews
Call Dealership (866) 760-5053
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90 U.S. 1

Avenel, NJ

07001

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Showing 3,624 reviews

September 24, 2024

Chidi's human managent is so perfect and excellect. I got a nice treatment from him. More

by gbengaagunloko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Report | Print
Sep 26, 2024 -

Sansone Toyota responded

Thanks, Gbenga! We're thrilled to hear about your positive experience with Chidi. Our team is dedicated to providing excellent service, and it's great to know that it made an impact. We appreciate your feedback!

September 24, 2024

The ladies are not kind, I was there waiting to be helped and Donna help 2 people that came after me and the Spanish girl was cursing in front of me. That is not good customer service at all. More

by gochoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Sep 30, 2024 -

Sansone Toyota responded

Thank you for bringing this to our attention. We sincerely apologize for any inconvenience and frustration you experienced during your visit. Providing excellent customer service is our top priority, and we regret that your experience did not reflect this commitment. We take your feedback seriously and would like to speak with you directly to understand more about the situation and address any concerns. Please contact our Customer Care Manager, AnnaLisa Bautista, at lbautista@sansoneauto.com. We value your business and hope to have the opportunity to serve you better in the future.

September 24, 2024

Great service. Customer service was subpar the young lady at her desk walked away without saying good morning or I’ll be right back. I had to reverse and go to anot More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gonzales, Jose Cornieles, Charlie Czerniawski, Benny Jimenez
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Sep 26, 2024 -

Sansone Toyota responded

Thank you for your feedback, Lucy! We're thrilled you enjoyed our service overall and appreciate your compliments about the restaurant next door. We'll address the customer service experience you mentioned to ensure our team is more attentive in the future. Your insights help us improve!

September 20, 2024

Great customer service! ! Danny was really helpful and made sure we got a great deal! More

by Lya Grados
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Zeledon
Report | Print
Sep 23, 2024 -

Sansone Toyota responded

Lya, thank you for your fantastic feedback! We're thrilled to hear about your positive experience with Danny. Our team always strives to provide the best service and great deals for our customers. We appreciate your support!

September 17, 2024

Excelente servicio muy amable Danny mi vendedor estrella lo recomiendo al 100% thanks for your help More

by Desiree.castillo
Recommend Dealer
Yes
Employees Worked With
Danny Zeledon
Report | Print
Sep 18, 2024 -

Sansone Toyota responded

Gracias por tu fantástico comentario, Desiree. Estamos encantados de saber que tuviste una gran experiencia con Danny. Nuestro equipo está dedicado a proporcionar un servicio de primera clase, y su recomendación significa mucho para nosotros. ¡Esperamos poder servirle de nuevo pronto!

September 15, 2024

Very Grateful to Danny Z and to Hector for all their help and guidance in obtaining my RAV4. Wonderful staff, thank you to them, personally again! More

by Dora Flores-Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Rivera, Danny Zeledon
Report | Print
Sep 16, 2024 -

Sansone Toyota responded

Thank you, Dora! We’re thrilled to hear about your positive experience with Danny Z and Hector. Our team is dedicated to providing excellent service, and we appreciate your kind words. Enjoy your new Toyota RAV4!

September 14, 2024

Best experience at this dealership. one of the best person we met with Mr.Chidi and he helped us alot to buy our required car.Thanks and we love to come back More

by hunts2799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Report | Print
Sep 16, 2024 -

Sansone Toyota responded

Thanks for your kind words! We're so glad to hear about your great experience with Mr. Chidi. Our team is always here to help, and we can't wait to welcome you back for your next visit! Enjoy your new car!

September 13, 2024

Toda mi familia ha comprado carros aquí con Jorge Pico y su equipo y banquero John me ayudaron mucho Gracias!! More

by Highlander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestali Deleon, Jorge Pico, Stevenson De Jesus
Report | Print
Sep 16, 2024 -

Sansone Toyota responded

Gracias por compartir tu experiencia. Estamos encantados de saber que usted y su familia tuvieron una gran experiencia con Jorge y John. ¡Apreciamos su apoyo y esperamos poder ayudarle de nuevo en el futuro!

September 11, 2024

Chidi was helpful with my vehicle purchase he’s patient and knowledgeable will recommend him to anyone. More

by Ravinder1293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Report | Print
Sep 12, 2024 -

Sansone Toyota responded

Thanks, Ravinder! We're so happy to hear you had a great experience with Chidi. His patience and expertise truly make a difference. We appreciate your recommendation and look forward to assisting you and your friends in the future!

September 09, 2024

Amazing salesman Mr Chidi Aliche helped me out he was professional and knowledgeable will recommend to anyone. More

by anhbavinh7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chidi Aliche
Report | Print
Sep 10, 2024 -

Sansone Toyota responded

Thanks for your kind words! We’re thrilled to hear that Mr. Chidi provided you with such great service. Your recommendation means a lot to us, and we look forward to helping more customers like you in the future!

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