Sansone Toyota
Avenel, NJ
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It takes approximately thirty days for you to receive It takes approximately thirty days for you to receive your new license plates. I purchased the car on 3/15/08, today is 4/10/08 and I still have n It takes approximately thirty days for you to receive your new license plates. I purchased the car on 3/15/08, today is 4/10/08 and I still have not received my plates. I'm still driving with the temporary printed piece of paper stating it's a license plate. Everytime I call the dealership to get a status on my plates, I get a different answer each day. Sometimes you get through to someone, and sometimes you get to know each and every voicemail box in the entire dealership. By then you will get to know everyones name. They give you this phony letter incase you get pulled over by the police. They do not believe in customer service, infact they are rude, ignorant, disrespectful, heartless, xxxxxxxx. Although you we went there with expectations and assumptions, you get treated as if you do not qualify for any car. It takes approximately eight to ten hours for you to drive out with a new car. Two hours just so you can meet with a sales representative, eventhough you have an appointment. Six to eight hours for the paper work to get processed. A very exhausting day, especially if you have a one year old. Do yourselves a favor, DO NOT WAIST YOUR TIME, MONEY, ENERGY, AND INNOCENCE. Instead waist your time and energy in finding a better dealership. More
Like the reviewer above, received an email for $1200 off MSRP for a Toyota Prius, Sales Manager did not honor it and kept apologizing that everything on the written email was false and would not honor it. MSRP for a Toyota Prius, Sales Manager did not honor it and kept apologizing that everything on the written email was false and would not honor it. I left and called Toyota headquarters and complained about their service and how they handle customers. That is why if anyone emails them about price quotes they will never give them over email or the phone. Will never ever do business with this dealer again. More