Sansone Toyota
Avenel, NJ
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Me and the wife was heading to Sansone Toyota just take a quick look as it was one of the 3 dealership we were visiting on 1/7. We start the dealership visit on 1/6 and wanted to finish off our visit before quick look as it was one of the 3 dealership we were visiting on 1/7. We start the dealership visit on 1/6 and wanted to finish off our visit before we make our decision on Sunday. We were looking for a used vehicle preferably a Toyota Camry from 2009-2011. Jim came up to us and asked if we need help and what type of car we were looking for. Told him a used Camry. He walked us over to some of the Camrys, we liked the red one that was on the lot. He got the keys and we took it for a test drive, he mention there is also a blue one which I asked him get the key for that too. He had a hard time finding it running back and forth and very apologetic. It turns out to be in the prep station. Told him we are heading into another dealership Toyota Universe to take a look a used Lexus, he said he can contact that dealership and try to bring the vehicle to us. He asked for my cell # and the vehicle info and again asked us to wait in the showroom while he contact the other dealership. While we were waiting, my wife fell in love with the new 2012 Toyota Yaris, which I called a cereal box car ( a toy car), it's half the size of a normal car. However, she will be using it daily and not me, but I wanted the Lexus, she said the 30 city mpg was really nice and its brand new and close to the same price as the Lexus. When Jim came back we started working on the deal for the Yaris, very comfortable, very pleasant to deal with. We originally had a pre-approved check from Capital One. Jim ask if we can let him match or do it better with Toyota Finance plus it comes with benefits. Toyota finance came back not as good on a monthly payment, they discussed with financing and got it to the price we are comfortable with. Met with Al Florence and Al was very pleasant to deal with, he was even able to lower the interest rate so he can include the Gap Insurance for us on the financing. I had a horrible experience before at Route 22 Honda back in 1995, so I have tried to avoid dealership since then, but today, I may have found my dealership for future purchase. More
I initially received a decent price from Denisse on a leftover 2011 Toyota 4Runner. I was referred to Sansone by TrueCar.com (ZAG pricing). When I stopped by the dealership, I learned it was a "demo." Th leftover 2011 Toyota 4Runner. I was referred to Sansone by TrueCar.com (ZAG pricing). When I stopped by the dealership, I learned it was a "demo." The vehicle had over 3 thousand miles and visible signs of wear: chipped paint and scuffs on the interior. Matthew spoke to Gary and agreed to include a warranty, running boards, and cross bars as compensation. It was worth around $1500. Considering the wear on the vehicle and the fact that the 2012 models had better standard features for a small increase in MSRP, I thought this was fair. Several hours later, the games began when we were in the finance office. Al and Gary were going around in circles over the items Gary agreed to include. First it was the warranty, then it was the accessories, then it was back to the warranty. The entire time, the price was not even close to the price we agreed. Each time Al printed the contract, the price of the car was very close to the MSRP (not including taxes). Al repeatedly pointed out the monthly payment. I told him 3 times that I was looking at all of the numbers. I expected what was promised on the TrueCar website: price + taxes + documentation + state fees = total. The contract was never close. At one point, Gary even told Al to remove the ZAG referral fee! In summary - They withheld information several other dealers disclosed. (Car was a "demo") - They clearly agreed to price and changed it when the contract was printed. - They were very pushy in general. I'm really glad my wife and I read the contract. If you choose to visit this dealership, be prepared to waste around 6 hours. And, be ready to leave when the numbers change. More
I walked in and anthony f walked up to me and asked what car l was looking for and.he told me how many of them he had and showed me them. i wasnt there long and he asked his manager mark about price and i w car l was looking for and.he told me how many of them he had and showed me them. i wasnt there long and he asked his manager mark about price and i walked out with the car that day with a greattttt deal!!!!!!! I walked out very very satisfied!!!!! More
My husband and I leased a 2011 Toyota Rav4 this weekend and it took 5 hours for us to decide on a car (testing 3 cars before the Rav4). Jude was so patient, helpful and knowledgeable. He made sure we knew and it took 5 hours for us to decide on a car (testing 3 cars before the Rav4). Jude was so patient, helpful and knowledgeable. He made sure we knew we were important to him and the business. It was my second lease from Sansone and I will continue to return and send as many friends and relatives as I can! Great job! More
Start to finish a positive car buying experience. Anthony was thorough and patient with the car selection and feature review. I have purchased several cars in my life and he guided/coordinated the trade of was thorough and patient with the car selection and feature review. I have purchased several cars in my life and he guided/coordinated the trade of my vehicle, sale of new Venza... then off to finance and out to delivery. Having done it all before, the process was much more to my liking at this Sansone dealership and I will return when another vehicle is needed. Finance and Delivery Team were also excellent. Great vehicle selection and very nice showroom to review the cars in. Great Job Sansone. I really feel I got the right car and package for me. I would recommend obviously! More
Over the years I have leased 6 cars from Sansone. The Toyota staff was professional and friendly. Jude listened to what I wanted and then found it for me. The process was relatively painless and I reall Toyota staff was professional and friendly. Jude listened to what I wanted and then found it for me. The process was relatively painless and I really love the Rav4. More
I went to 4 dealerships to shop for a car almost gave up on Toyota? A friend told me about Sansone Auto outlet I decided to give it one more chance. I walked into the dealership and was greeted by a Mr Al F on Toyota? A friend told me about Sansone Auto outlet I decided to give it one more chance. I walked into the dealership and was greeted by a Mr Al Florence he was so delightful and concerned. Al introduced me To a Gary McNicole he happened to be a manager as was Al? he and Al sold me instantly, I went to look and left with the car that day... When I was about to leave the GM Tom came over to me and welcomed me to the Sansone Family, Holy Cow I thought I was a movie star you think it ends no the vice president of the company Dave Salsido comes over and gives me his card and inspects my car for defects... God bless you all at the Sansone Toyota team.... More
Jude was wonderful, he had the car ready to go with everything that I requested to have in the vehicle. The price of the car was wonderful and Jude made sure that the paperwork process was as quick an everything that I requested to have in the vehicle. The price of the car was wonderful and Jude made sure that the paperwork process was as quick and easy as possible! It was an overall wonderful new car experience. Thank You. More
We thought fInding a quality car for a great price in the tri-state area was going to be impossible. It was very possible and that has to be thanks to our sales rep, Jude. All of the used cars we looked at w tri-state area was going to be impossible. It was very possible and that has to be thanks to our sales rep, Jude. All of the used cars we looked at were in great condition and reasonably priced. Jude was very respectful of our price range and spent hours with us to find the perfect fit. We walked away with the perfect car for a great deal and you can't ask for much more than that. More
I have purchased and leased many cars but I have never had such a professional and pleasent experience. I intend to go back soon when my other lease is up! I would highly recommend stopping in to see Za had such a professional and pleasent experience. I intend to go back soon when my other lease is up! I would highly recommend stopping in to see Zahid M for your next lease!! More