Sansone Toyota

The Sansone Toyota team went above and beyond expectations, absolutely professional, client oriented, I end up buying the car that reunite all the specifications I was looking for …Toyota Sienna expectations, absolutely professional, client oriented, I end up buying the car that reunite all the specifications I was looking for …Toyota Sienna 2013 So far so great ? I was absolutely surprise, competitive interest, coverage, warranty, They truly focus in the client needs to fulfill and surplus them. This is the best place ever to find the car of your dreams and needs; this is the place where Toyota has the best of the best professionals-savvies to your service. In the long run I feel protected, Warranty, Service program, great interest rates, no worries about registration, Insurance, alarms, Road Hazard, Total loss protection…. GAP insurance…. a lot of time saving, all in one place….for the ones that love prevention. I just purchased a car to make my business life easier with features that I never expect, the color I want, the space I need, the protection on the road, the quality, the gas savings… Everybody did their job with excellence. I highly recommend the best at Sanson Toyota Chris Caramucci my sales Agent Mark Fard-Sales Manager Nestali-Finance Manager There is as well a great team with tons of experience that you would love you to deal with : Susan Viegas at Sansone Mazda Chris Caramucci Mazda You just can’t a ask for better! More

The people who helped us were very nice. The whole process of buying our vehicle was very smooth which impressed our friends who came with us. Olu, who handled our sale was very pleasant to talk to. H process of buying our vehicle was very smooth which impressed our friends who came with us. Olu, who handled our sale was very pleasant to talk to. He made the whole process of buying a new car easy and painless. He was talking with us as if we were old friends. Eli was very straight forward and easy to talk to. Nestor explained everything we needed to know about our warranty and insurance in easy terms. All in all our experience was a happy one. We would highly recommend your institution to all our family and friends. Kudos and More power to you guys! More

I just wanted to really thank Peter for going out of his way to give me an excellent experience in purchasing my new Prius. Although he normally works with Hyundais, he went out of his way to listen to my way to give me an excellent experience in purchasing my new Prius. Although he normally works with Hyundais, he went out of his way to listen to my needs and make sure that I was well taken care of, even finding me a new insurance agent who was able to find better insurance rates for me. Peter, and everyone else over at Sansone (sorry, forgot to get names, but thanks!), really made my experience very easy, and I'm loving my new car. More

YOU HAVE BEEN WARNED! STAY AWAY!! I came in to the dealer looking for a used car i saw online they have a coupon for 2500 i could use for savings when i got there the salesman told me i couldnt use it on onl looking for a used car i saw online they have a coupon for 2500 i could use for savings when i got there the salesman told me i couldnt use it on online pricing what a lie the internet rep said i could use it ..then TOM THE MANAGER ask me to pay certification when the car online is already certify at the price 2nd lie ..and 3rd they forced me to take window etch for 299 when my insurance says i dont need it and in their order says OPTICIONAL..THATS WHEN I LEFT.. I will tell my friends and coworkers about this dealer. ALSO THEIR NEW CARS START at 3500 more than other dealers WHAT A BUNCH OF CROOOKS!! good luck to everyone that went there ! More

Just typing and remembering this experience is nauseating. When you think of sleazy car salesmen such as Danny Devito's character in the film “Matilda”, you should think of Sansone. They are nauseating. When you think of sleazy car salesmen such as Danny Devito's character in the film “Matilda”, you should think of Sansone. They are the gold standard in fraudulent and criminal car sales tactics and just 5 minutes of research online will tell you what you need to know, many people have sued them and won. Like anybody, I don't like being lied to, I understand that a car salesman works on commissions and is trying to feed their family and I have no problem with him making something off of me. All I am looking for is a fair deal and honesty with no greasy tactics, I said this much to Jorge Pico when I walked into the dealership after getting a quote online through Amex's car buying program for this dealership. I told him I was going to buy the specific car I wanted and that if he was fair and honest with me he would get a sale that day. He was very friendly and we got down to negotiations. He brought his manager Eli Perez This guy oozed shady car dealer. This is where the experience went south. As we negotiated both of these “men” (I use the term loosely because their own mother's probably are embarrassed by them and surely would be more proud if they were locked in a prison cell instead of defrauding hard working customers) used every cheap car sales tactic in the book. They went frequently to check with the GM on the price leaving me waiting, they did the good guy/bad guy routine, tried to talk monthly payments (4 square sheets), they complained that at that price they were losing money. Finally, I agreed to a deposit when we came a fair price and we shook on it, their mouths almost drooling saliva as they collected my cash. Let me be clear, before we agreed on a price I let them know I didn't want any bs fees or anything. We were very clearly negotiating the OTD price of the car minus tax and tags. At this point, they go into the back to put the money away and come back with a contract. Instead of the agreed upon price, I see a figure that is significantly higher. They have added a mandatory VIN etching fee of 299, a government fee of 200$ and a document fee of 349$. They have then hit up that much higher number with the sales tax. I tell them I will not pay a VIN etching fee as it is done for free at the police station in most towns or cities (look it up, it is a typical scam from unscrupulous dealers). They reply saying that they have a 100% etch policy, wow. After I hold my ground and say that these fees are ridiculous, Jorge (who was left alone by his “boss” Perez) rips the papers up from the desk and says no deal as he storms away. This is where I should have walked out. Instead I talked with the other guy for awhile and he lowered the price some more. Their demeanor changed after they saw I wasn't going to be a rube and pad their pockets with an extra almost 1000$ in bogus fees. They became rude and short and I left the dealership with the receipt for my deposit but feeling so dirty for having had to interact with these two human beings. I have had interactions with felons who had more integrity and class than these two Sansone sales"men". The only saving grace is when I called to get my deposit refunded, the internet contact Karan got it taken care of. He tried to give me a much better deal but I told him it was about the tactics and deception more than the price. In the end, I wasted a Saturday afternoon with these gold-pinky ringed mouth-breathers and they held my 2k deposit ransom for over a week before they finally cut me a check. I would highly advise you do your own research and not trust many of these positive reviews you see on some of the sites. The fees added on at the end and called mandatory are actually not, nor are they moral and they are actually illegal. These guys got around that by saying they have a 100% VIN etching policy. This is a lie as I have had contact with people who did not have to pay this fee because they knew about it before they negotiated. As a last note, I ended up going somewhere else where I got the car I wanted (in the color I wanted which Sansone couldn't have done without adding on another 750) for 1300$ cheaper out the door. On a car that is only 20k this is a significant percentage. Jorge and Perez, I hope your dishonest strong-arm tactics let you sleep at night, perhaps next time you can fleece a veteran or a little old lady on a fixed income? Some advice boys, there is this thing called the internet and as information about both cars and people gets around it, salespeople like you will have a hard time unless you seriously change your strategy, I told you this from the beginning but now instead of having a satisfied repeat customer who tells all his friends, you have this review, worth it? It is 2013, you will do a lot better being upfront instead of sleazy. I hope your salaries + commissions made off the sweat of honest people is worth it to you, they won't be around forever. James from Brooklyn. More

These guys are such a pleasure to deal with. We can tell that they service the educated market sector. Richard Forfar the sales person was honest, knowledgable, reliable and gave me the best selection and that they service the educated market sector. Richard Forfar the sales person was honest, knowledgable, reliable and gave me the best selection and price. He was not pushy and far beyond the forceful demeaning mentality of the other dealerships. Tom Willie was an amazing manager, he treated us like Gold and was so sincere and honest providing all our needs without any long wait like the other dealerships do. Richard and Tom represent the very best of what Toyota has to offer. We trust this dealership and will refer them to our friends and family. God bless you and your wonderful dealership, keep up the good work. More

This dealership is a snake pit. They will lie and steal your money. The first responder program is a con. The Finance department will try to talk you into spending more money by pushing more warranty covar your money. The first responder program is a con. The Finance department will try to talk you into spending more money by pushing more warranty covarge by telling you "I own a sequioa too and had to make engine repairs on, but I'm lucky I had extra warranty on my truck."The finance person also told me was going to receive money back because I was an out of state costumer; I never received anything. The temporary plate expired for two month and they gave me the run around and losing the title. This place is a con so do not step foot in this dealership unless you want to get robbed. The FINANCE department are full of crooks. More

This dealership will mislead you as a costumer. The used car salesman, the receptionist , the finiace department , and the mangers are all snakes. They will lie to you and steal your money. The dealership h car salesman, the receptionist , the finiace department , and the mangers are all snakes. They will lie to you and steal your money. The dealership had me drive my preowned vehicle without valid plates for nearly two months. I called several times and they would advise me to drive with an unregistered vehicle and they'll take care of the traffic ticket. DO NOT GO TO THIS DEALERSHIP !!!!!! They will take your money and disappear with it. More

their website had a promotional coupon that applied to any vehicle over $7,500. i asked to apply this coupon to the price of a 2008 RAV4 which it should have applied to. they said they couldn't go any lo any vehicle over $7,500. i asked to apply this coupon to the price of a 2008 RAV4 which it should have applied to. they said they couldn't go any lower on the price even though the coupon did not exclude the vehicle in any way. i explained that without the promotion the vehicle was out of my budget. the sales rep went to talk to the manager and came back with the same price + an $895 'dealer prep fee'. HAHAHA! wow. no attempt to make the sale. spoke to multiple people who were all nice enough, but it was a waste of time and a lot of double talk. if used car shopping here, keep in mind the sticker price is just the starting price - it goes up from there! More

Henry and Cheryl spent the time necessary with us to describe our car in detail before and after purchase. Henry was helpful and friendly during and after the sales process. Cheryl was extremely pleas describe our car in detail before and after purchase. Henry was helpful and friendly during and after the sales process. Cheryl was extremely pleasant, patient, and knowledgeable showing us the workings and detailed features in our 2101 Toyota Camry XLE. We used the AAA Auto Purchasing Service and Sansone was one of the partners to agree to "No Haggle Pricing". This also enhanced our purchasing experience. David and MaryLou Earl More