Sansone Toyota
Avenel, NJ
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Repair Service Review - By Deborah DeLaney John Specht did an excellent job coordinating the repairs of my son's NY plated car which broke down in NJ and required both internal and external rep John Specht did an excellent job coordinating the repairs of my son's NY plated car which broke down in NJ and required both internal and external repair work. In doing this, he stayed in contact with the insurance company via their inspectors and their office. He also stayed in touch with my son and me, making sure both of us knew where they were with the car's repairs and the insurance claim paperwork. If he could not be reached, he returned calls quickly. He went out of his way to help us justify a warranty claim, using the findings of our insurance company experts and what he saw when the car was dismantled to push for warranty coverage with Toyota. I definitely recommend Sansone Toyota and especially John Specht if you ever need someone to coordinate your car's repair work. More
My review. Eliezer Alvarez was the person who took care of us. He was great. We were very pleased with his service. He took the time to answer all of our questio Eliezer Alvarez was the person who took care of us. He was great. We were very pleased with his service. He took the time to answer all of our questions and explain everything we had to know about the car. He made our experience one to remember. I would definitely recommend him. Next time I come, I'll make sure he's the one I come to. He's the best! More
Excellent, friendly, knowledgeable purchase Mr. Eliezer Alvarez greeted my husband and I promptly upon entering the showroom. He was extremely knowledgeable about the vehicles we had questions a Mr. Eliezer Alvarez greeted my husband and I promptly upon entering the showroom. He was extremely knowledgeable about the vehicles we had questions about. We could not have been treatly more wonderfully. We were very happy. We made the purchase of a Toyota. In the future, we will definitely return to this dealership and request Mr. Alvarez again. He made sure that the entire steps of our purchase went so smoothly!!! I wish that all dealerships had the competent staff like Mr. Alvarez . Thank you, Mr. Eliezer Alvarez!! More
We were greeted at the door with a warm smile and a, “can We were greeted at the door with a warm smile and a, “can I help you?” from Dari Guttman. After looking for cars all morning, this was the only dea We were greeted at the door with a warm smile and a, “can I help you?” from Dari Guttman. After looking for cars all morning, this was the only dealer where someone was at the front door to greet us and immediately assist us. I was interested in sitting and driving a Venza and didn't want any fanfare. Dari and I quickly established a rapport and within five minutes, Dari had the keys to a Venza so that I could try it out. What impressed me the most is that although the New Jersey area experienced several snow storms, most of the cars at the dealership were "snowed in." This did not stop Dari from showing us the exact car that I had asked to see. In fact, Dari brought a snow broom with her! No excuses, which for me was refreshing. Dari immediately made me feel that I was in great hands. Her extensive car knowledge, warm personality makes you feel special. I have to say that I have never before felt "special" when purchasing a car. This in and of itself speaks volumes about Dari as in the past, buying a car was always a hassle and impersonal. She genuinely listened to my concerns as I was extremely nervous about leasing a car as I had never leased a car before. She pointed out the pros and cons of leasing, but let me make my own decision without any pressure! She was patient and understanding throughout the entire process and I was putting pressure on myself the entire process... I know that I have very high standards when doing any kind of business and Dari exceeded all expectations. I personally am going to share this positive experience with all my friends and family and want to thank Dari for all of her efforts. Dari did a great job. Sansone Toyota is lucky to have her. Lastly, the team worked well together. Charles, Chris, George all went out of their way to make the experience as least stressful as possible. More
Not having the greatest credit, we went into Toyota seeing if there was anything we can do to get a new and reliable car. It's also embarrassing when you don't have good credit. That wasn't the case in seeing if there was anything we can do to get a new and reliable car. It's also embarrassing when you don't have good credit. That wasn't the case in our visit. Dari made us very comfortable talking with her and the entire process overall. She got us an amazing deal and a way for us to get a car that would work with our credit. She was friendly, funny and did an amazing job! Also we worked with Terry who was a financial advisor at the dealership. He was able to find us even more ways to save money. This was our first brand new car and the experience was amazing! Most people just want you to buy a car and get out, not here. They made sure we understood everything and found a way to work with us. If your looking for a car, go check out Toyota and ask for Dari!!! More
When we broke down, the tow truck dropped us off at Route 1 Toyota and John Specht III could not have been more helpful. He made us feel comfortable and made sure that we had a rental and that we were comple 1 Toyota and John Specht III could not have been more helpful. He made us feel comfortable and made sure that we had a rental and that we were completely satisfied. The work was done swiftly and properly. I would definitely recommend this dealer. Thank you! More
Excellent salesman. Answered all of our questions and was very honest. Showed us many different options and was not pushy at all. Will definitely be back for our next purchase. Thanks Jose! very honest. Showed us many different options and was not pushy at all. Will definitely be back for our next purchase. Thanks Jose! More
All around great experience. The representatives I dealt with are extremely friendly and knowledgeable. I will recommend John as well as the dealership to everyone I know. with are extremely friendly and knowledgeable. I will recommend John as well as the dealership to everyone I know. More
One of my friend referred me to Anthony Franconero (sales person) for buy a new Toyota Camry Hybrid. He gave me a good price and his customer interaction was very good. I really recommend this deal (sales person) for buy a new Toyota Camry Hybrid. He gave me a good price and his customer interaction was very good. I really recommend this dealer. More
I had a an enjoyable experience at Toyota. Nice atmosphere, friendly staff and good music. Anthony Franconero was very pleasant and patient. He made this process very comfortable and felt like i wa atmosphere, friendly staff and good music. Anthony Franconero was very pleasant and patient. He made this process very comfortable and felt like i was talking to a friend about my decision to lease my new Sienna. This was my first lease and my family and I are very happy with this car. More