Sansone Toyota
Avenel, NJ
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Great Experience, Ask for Benito "Benny" Jimenez, A+ Service Back a few months ago we had a pleasure to visit Sansones Toyota. Upon arrival we were met by Benito Jimenez – very friendly upbeat guy. We have done Back a few months ago we had a pleasure to visit Sansones Toyota. Upon arrival we were met by Benito Jimenez – very friendly upbeat guy. We have done some research on what specific vehicle we wanted to see and test drive. Took a couple of test drives – Benito was very helpful in explaining all the features of the vehicle and highlighted them as we drove around the neighborhood, testing the vehicle. After 20 to 30 minutes of driving around we were satisfied that this is the vehicle that we were looking for. Rav 4, fully loaded, under 10k miles – like new, without the new sticker price. We negotiated the deal pretty quickly, which we thought was very reasonable and represented the fair value of the vehicle. When we wrote the check, our bank flagged it as “further review” and blocked the transaction. Benito and the team worked tirelessly for a few hours in order to find a way for us to secure proper financing and make the transaction happens. Unfortunately our car came with a single “smart” key, as the previous owner neglected to return the second spare key to the dealership upon returning the vehicle. Benito tracked down the previous owner and was able to obtain the key for us for this vehicle after days of hard work – that is what I call customer service, a person that cares about the customer’s needs and will go to great lengths to make sure they are satisfied to the fullest extent. Once the deal was complete, Benito followed up in the next couple of days, then again a few weeks later and then again a few months later. Every time, he wanted to know if we are still happy with the vehicle and if there are any issues or concerns. Thankfully, the vehicle is as good as the day we drove it off the lot and I am sure if there was an issue, Benito would take care of it immediately. We are extremely satisfied with all aspects of the transaction from walking into the door, to driving off the lot in our new car and couldn’t have had a better experience. If you need a stand up, honest individual, who will work tirelessly for you to make sure you are satisfied with the transaction, ask for Benito “Benny” Jimenez, when you visit their showroom. Thanks again Benny, and hope to see you soon for any of our car needs. More
First time buyer I am a recent college graduate that was looking for a new car to commute in, at first I was nervous that I would not be able to find something in my s I am a recent college graduate that was looking for a new car to commute in, at first I was nervous that I would not be able to find something in my small budget. Some how my salesman Jose Bustamante found exactly the car I needed and right in the price range that I was looking for. The service was great, he helped me through out the whole process and was very funny yet professional. I would highly recommend Sansone and Jose. More
Amazingly great! One of the best experiences I've had at a dealership. I went in and saw Jose Bustamante. I told him exactly what i was looking for as far as payments One of the best experiences I've had at a dealership. I went in and saw Jose Bustamante. I told him exactly what i was looking for as far as payments and money down. He was able to work out an amazing deal, exactly what i was looking for. He was honest and very friendly! Have to admit that's rare for a car salesman. The manager Charlie was also great. I loved how he interacted with the customers. He even took me out on the dancefloor! Amazing bunch! More
Best day ever I went to purchase a SUV and was really nervous but the car salesman Jose Bustamante was great and put me at ease! He answered all my questions so th I went to purchase a SUV and was really nervous but the car salesman Jose Bustamante was great and put me at ease! He answered all my questions so that I can make the best decision for myself! Go see him u will not be disappointed! More
Exactly what I wanted I went to Sansone, even though I was advised not to. People I knew had bad service in the past. Well I went, and was looking around and was greeted ab I went to Sansone, even though I was advised not to. People I knew had bad service in the past. Well I went, and was looking around and was greeted about 5 minutes later by Jose. He said he was seeing a customer off, but would be with me in just a minute. He was helpful through the whole process, got me the exact car that I wanted at the price I wanted. I got a brand new 2015 Rav 4 with less than 60 miles. If you are going to buy a car, I suggest buying from Jose. He works with you on the price that you are looking for, and does anything he can to make it happen. He treats you like you're friends and not someone he is looking to get money from. Go see him. You won't regret it. More
Mr. Bustamante My wife stop by Sansone Automall because she heard Jose treats his customers as they're family. We took the chance and stop by, he's very knowledgeabl My wife stop by Sansone Automall because she heard Jose treats his customers as they're family. We took the chance and stop by, he's very knowledgeable about his product. What matter the most is how he treated us when we arrived there. Jose worked with us to get the numbers that we wanted. I recommend Jose if you're seeking a vehicle. I hope Sansone Automall realizes that Hise is an asset to them. More
Satisfied new car owner Want to take this time to thanks the whole team of Sansone Toyota 100 route1 Avenel New Jersey. Jose Bustamante help me own a Toyota Corolla,which I t Want to take this time to thanks the whole team of Sansone Toyota 100 route1 Avenel New Jersey. Jose Bustamante help me own a Toyota Corolla,which I thought would be impossible with my line of credit history. I'm a very satisfied customer & will recommend friends&family anytime.Thanks again Jose!!! Melissa Rodriguez More
Great Customer Service! Great Experience! Purchased a Toyota Corrolla from Clyde in November but was not able to take delivery until January. Clyde took the time to make sure Great Experience! Purchased a Toyota Corrolla from Clyde in November but was not able to take delivery until January. Clyde took the time to make sure the car was started regularly and kept it in good condition until we could pick it up. He was always responsive on the phone and was immediately able to answer all of our questions. Would recommend him again in a second. Clyde was very dedicated and provided great customer service! More
Our new family car We recently purchased a vehicle at Sansone Toyota. We are so happy with our new/preowned Nissan Quest!! The service we received at Sansone Toyota was We recently purchased a vehicle at Sansone Toyota. We are so happy with our new/preowned Nissan Quest!! The service we received at Sansone Toyota was exceptional. More
Best Experience Ever!! I was assisted by Jose Bustamante. He was amazing, so friendly and helpful. Very understanding and caring group of people. He and his co-workers went I was assisted by Jose Bustamante. He was amazing, so friendly and helpful. Very understanding and caring group of people. He and his co-workers went above and beyond in getting me in the car I wanted. I would recommend everyone to see him!! He is the car dealer you want to talk to!! More