Sansone Toyota

Dreamy Highlander Maini made the experience so stress free for us. No hassles, no gimmicks and no long waiting. He was so helpful and made sure we were happy with the Maini made the experience so stress free for us. No hassles, no gimmicks and no long waiting. He was so helpful and made sure we were happy with the final car selected. It truly was a pleasure purchasing our latest vehicle from Sansone and everyone we dealt with. We have highly recommended them to everyone. We will continue to be long term customers for certain. More

Rude and unprofessional This place is unprofessional beyond belief. The sales staff was decent but the finance department was another story. The first rule of business is to This place is unprofessional beyond belief. The sales staff was decent but the finance department was another story. The first rule of business is to respect your customer. This institution apparently never got that memo. After making it clear multiple times that we did not want to purchase the GAP insurance, the finance rep Steven Sears tries to strong-arm my parents into purchasing it by bringing up how supposedly members of their church have done the same. What in the world does that have to do with anything? When I ask for a sandwich at a deli, I expect to get what I ordered, not to be lectured about what patrons before me have ordered. It is absolutely ridiculous to bring religion into the purchase of a car. I mentioned this to him and he was EXTREMELY nasty about it, saying that "This is not the gameroom, it's business. if you got a problem then speak to my manager" before shouting across the hall "Hey Ricky this guy wants to talk to you" Now I may be young but I am no child and I am certainly not an imbecile. The condescending attitude of this man is so insulting and disrespectful that it soured the whole experience for me. No business I have ever heard of actually goes out of their way to slander their customers except for this one. This charlatan purposely puts on this fake "nice guy" act but the second you go against his "advice" he treats you like you're an idiot for not listening to him. He is probably getting commission for pushing their gap insurance and couldn't care less about your autonomy as a consumer. If you want to be conned by sleazy salespeople and be treated like a moron, then by all means go to Sansone Toyota. If you have even the slightest shred of respect for yourself then go somewhere else. More

the staff will work with you we purchased a Certified Pre owned Toyota Tacoma pick-up. The sales associate George F. was great. He did a great job. When it came to price we had we purchased a Certified Pre owned Toyota Tacoma pick-up. The sales associate George F. was great. He did a great job. When it came to price we had to negotiate with Gary and he did give us a good deal but we did have to work at it. After we purchased they gave us only ONE key to the truck. it took us three weeks to get another key for free, but they did it for us. Gary did try very hard to please us. Everyone was polite and tried to make the experience as painless as possible. The service department was GREAT. A lady named Maryann was so helpful. They run a great service department. And the coffee shop up stairs was clean and the food was wonderful. More

Best experience In the past 3 years I bought 6 Toyota. The same stress all the time. But not anymore. Thanks to my new salesperson Benny. It was all upfront No surpri In the past 3 years I bought 6 Toyota. The same stress all the time. But not anymore. Thanks to my new salesperson Benny. It was all upfront No surprises No hassle. The process was fast. He is very professional and honest person. I strongly recommend Sansone Auto Mall as a Dealer and the best saleperson Benny Jimenez. More

Second Chance After posting my initial review complaining about my experience at this dealership I have been contacted by Sansone and they are willing to correct t After posting my initial review complaining about my experience at this dealership I have been contacted by Sansone and they are willing to correct the misunderstanding. I do appreciate their attempts to satisfy me. More

I live in NY but feel it was worth the trip to NJ ! I DID NOT feel pressured into buying a car and thought the two employees I worked with went ABOVE & BEYOND what could have been expected. They worked I DID NOT feel pressured into buying a car and thought the two employees I worked with went ABOVE & BEYOND what could have been expected. They worked hard to get me the vehicle we wanted and helped us with the financing. I went to the Service Dept. for an installation and they treated me in a very courteous & professional manner. Everyone there seem to be very nice. The two people that stand out most in Sales is Jean Desir & Nelson Perez. They are an asset to the company. More

Dari Guttman Accolades I needed a car for my daughter who just graduated college. This is my second purchase from Dari Guttman, saleswoman at Sansone Toyota Scion. She p I needed a car for my daughter who just graduated college. This is my second purchase from Dari Guttman, saleswoman at Sansone Toyota Scion. She performs her job with integrity and honesty. She is a pleasure to work with and you know you are in competent, caring hands. The only reason I went back to Sansone was because of Dari. More

Great Service with Jose Bustamante When speaking with Jose the over all process was made easy and very comfortable. He asked questions s about my budget and what is in my range walked t When speaking with Jose the over all process was made easy and very comfortable. He asked questions s about my budget and what is in my range walked the lot and taught me a lot along the process to get me the best deal possible. I hope whoever is in the market for a car please consider Jose Bustamante at sansone toyota he will get you going and satisfied with your new purchase. More

Jose is the best !!!:)) I'm a first time buyer 21 yrs old no consigner ,$2000 down 0credit and Jose bustamante the rep for scion/Toyota is the man!!! He was super nice very a I'm a first time buyer 21 yrs old no consigner ,$2000 down 0credit and Jose bustamante the rep for scion/Toyota is the man!!! He was super nice very accommodating to me and my father needs and concerns and I walked out of sansone auto mall with the nicest car on the lot :))) he definetly hooked me up I highly recommend him More

Sansone has won me over! Mr Bustamante is an exceptional member of the staff at Sansone. Along with Mr Sears, they made the experience enjoyable yet professional. Got me the Mr Bustamante is an exceptional member of the staff at Sansone. Along with Mr Sears, they made the experience enjoyable yet professional. Got me the car I wanted, the financing I needed, and professionalism that every customer should experience when they walk into a dealership. These gentlemen represent Toyota's commitment to excellence, integrity, and customer satisfaction that all dealerships should imitate. More